TECHNICAL SUPERVISOR (Plumbing Service)
Tom Drexler Plumbing —West Chester, OH
Master Plumber license Holder (or Journeyman to test for MP license within 12 months of hire in role). The Technical Supervisor is responsible for managing all…
$70,000 a year
Quick Apply
Movie Theatre Staff
CMX Cinemas —Township of Liberty, OH
CMX CinéBistro is a one-of-a-kind elevated movie-going experience with amenities such as all reserved recliner seating, full-service in-theatre dining,…
Estimated: $27K - $34.2K a year
Quick Apply
4d
Intervention Specialist
PSI Solutions —Cincinnati, OH
Intervention Specialist license issued ODE (required). You evaluate children across grade bands in order to obtain the information necessary for intervention…
Estimated: $53.9K - $68.3K a year
Receiving Coordinator
Lincoln Electric —Mason, OH
Rceiving incoming shipments, verifying their contents against purchase orders, and inspecting for quality and accuracy. Flexibility to work overtime if needed.
$17.83 - $22.57 an hour
Driver - LaRosa's Sharonville
LaRosa's —Cincinnati, OH
Hourly rate plus tips equals a high income potential. Drivers can average $15 to $ 25 with total compensation. Detail-oriented - quality and precision-focused.
Estimated: $20.9K - $26.5K a year
Quick Apply
Registered Veterinary Technician (RVT)
Waynesville Veterinary Hospital —Waynesville, OH
*Perks Galore*: Competitive wages ranging from *$20-25/hour*, opportunities for growth, medical, dental, and vision *insurance*, a retirement savings plan with…
$20 - $25 an hour
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Arcade Attendant
In The Game-Liberty Center (Family Entertainment Group) —Township of Liberty, OH
Enjoys making a difference in the lives of our guests through outstanding guest service. Assisting guests with purchasing game cards.
From $15 an hour
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15h
Multi-Craft Maintenance Technician
WORTHINGTON STEEL —Monroe, OH
Worthington Steel’s expertise in carbon flat-roll steel processing, electrical steel laminations and tailor welded solutions are driving steel toward a more…
$29 - $34 an hour
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Social Worker (LISW) or Clinical Counselor (LPCC), Eating Disorders Program
Cincinnati Children's Hospital Medical Center —Cincinnati, OH
May require clinical license, certification or training. We are seeking licensed counselors and social workers to join our Eating Disorders Program to implement…
$27.60 - $35.28 an hour
2024-25 OH Elementary School Teacher
Regeneration Schools —Cincinnati, OH
Valid Ohio State License OR substitute license required (actively applying accepted). Reflect critically on teaching practice and implement improvement…
$44,000 a year
Quick Apply
Mortgage Loan Partner
Confidential —Newport, KY
Collaborate with internal stakeholders to develop and implement sales strategies. Conduct thorough credit analysis to ensure borrower eligibility.
$50,000 - $55,000 a year
Quick Apply
3d
General Contractor lead position
ProHome —Hamilton, OH
Needs to have some of your own tools. Looking to fill a skilled remodeling/construction lead position. 3+ years of construction MINIMUM.
$22 - $32 an hour
Quick Apply
Dentist
MINT dentistry —Cincinnati, OH
*Modern Work Environment -* Enjoy all digital dentistry, a dedicated dental lab, and state-of-the-art materials, technology, tools, and equipment in chic,…
$190,000 - $400,000 a year
Director of Nursing (DON)
Aventura at West Park —Cincinnati, OH
The Director of Nursing is responsible for assisting the facility in planning, organizing, developing, and directing the day-to-day functions of the Nursing…
Estimated: $83.5K - $106K a year
Quick Apply
3d
Front Desk Supervisor
Avid West Chester —West Chester, OH
The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest…
$18 an hour
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1d
Warehouse Associate
AJJ Enterprises —Cincinnati, OH
Perfect for an athletic or outdoorsman College / HS grad looking for a fulltime job. Anything from pick/pack orders, unloading overseas containers, assembly…
$16 - $25 an hour
Quick Apply
Warehouse Associate
Airtron Heating & Air Conditioning —West Chester, OH
No experience is required for this entry-level job! This entry-level position works a full-time schedule of 40+ hours per week.
$18 - $21 an hour
Quick Apply
5d
General Dentist DDS/DMD
Blue Ash Smiles —Blue Ash, OH
Adhere to established procedures and all federal and government regulations, including the state dental board rules and regulations, HIPAA and OSHA regulations.
$150,000 - $250,000 a year
Quick Apply
1st Shift - Light Manufacturing - Shipping Receiving
Sonshine Spa Covers —Mason, OH
Ability to stand for duration of your shift. We offer paid on-the-job training, competitive pay, paid vacation and holidays. Ability to lift up to 65 lbs.
$18 - $28 an hour
Quick Apply
1d
Animal Caretaker
K9 COUNTRY CLUB K9CC —Mason, OH
Free employee scheduling, time clock and hiring tools. Job Types: Full-time, & Part-time *Salary: From $12.00 per hour *Benefits *Employee discount *Flexible…
$12 an hour
Quick Apply
4d

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TECHNICAL SUPERVISOR (Plumbing Service)

Tom Drexler Plumbing - West Chester, OH

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Job Details

Full-time $70,000 a year

Qualifications

Master Plumber
Management
Customer service
3 years
Plumbing
Communication skills

Full Job Description

TECHNICAL SUPERVISOR (Plumbing Service) Cincinnati, OH

Compensation: $70K

$15,000.00 Retention Bonus, payable as follows:

$5,000 bonus paid after 90 days of employment.

$5,000 bonus paid after 180 days of employment.

$5,000 retention bonus paid out at end of first year of employment.

DEPARTMENT: Plumbing Service

REPORTS TO: Divisional Manager

SUPERVISES: Service Technicians

JOB SUMMARY/OBJECTIVE:

Tom Drexler Plumbing, Air & Electric has lengthy career opportunities for plumbers, heating and cooling professionals, electricians, customer service representatives, dispatchers and more! For over 30 years, we have built a reputation of quality service and fair & honest business practices. We believe in hiring top-quality candidates looking for long-term careers.

If you are looking for excellent wages and benefits, continual training, and development, we want to talk to you!

The Technical Supervisor is responsible for managing all aspects of Technicians’ technical training including the Apprenticeship Program and advanced technical training while performing quality assurance inspections in the field. The role works cross functionally across all branch teams.

ESSENTIAL JOB FUNCTIONS:

Manage all aspects of the Apprenticeship Program; recruiting, program entry eligibility, e-learning, lab and in-field training to successful graduation.

Work with Service Managers and Divisional Manager on advanced technical training; lab-style, classroom, vendors’ training for Tom Drexler utilized products.

Work with new Technicians through the onboarding phase.

Work with Technicians to manage customer complaints deriving from substandard installation or other job-related technical issues. The work is prioritized based on work size, importance and severity of the problem or as directed by the Divisional Manager.

Manage customers’ complaints following installation through root cause analysis to establish responsibility (Tom Drexler or other). Propose action plan based on findings. If the problem is attributed to an Tom Drexler quality issue, work with the Technician to ensure full resolution while coaching on technical deficiencies.

Tend to failed inspections. Correct the problem and ensure next inspection is completed successfully, while coaching Technicians through the entire process.

Assess individual Technicians’ technical deficiencies and train accordingly, while ensuring customer satisfaction.

Train Technicians in developing new technical skills to improve their ability to service customers on all product installations

Perform Quality Assurance checks based on type of work or based on projected technical challenges faced by Technicians who are still developing strong technical skills.

ESSENTIAL JOB FUNCTIONS:

Evaluate quality of technical work performed by Technicians by reviewing pictures of performed work and coach / train accordingly.

Schedule vendor training and class training.

Oversee large bids, organize materials for the job and provide work oversight.

Support Service System training while providing in-field technical coaching. Provide valuable feedback to Service Managers.

Network to support hiring of technically competent Technicians.

Key contributor to the Apprenticeship Program in the technical development of Apprentices – ensure technical proficiency is acquired and consistently demonstrated before Apprentice begins independent work as Service Technician.

Complete Technical Curbside Feedback form on each ride along to track and document technical progress and to discuss with Service Managers and Divisional Manager periodically. This is part of overall performance management.

Address technical proficiency concerns with the Service Manager to develop a performance improvement plan.

Work closely with Service Managers to periodically update the performance dispatch matrix to match the most competent Service Technician to the right call; based on technical proficiencies (Technical Supervisor) and key productivity metrics (Service Manager).

Conduct yearly review of truck stock usage, and make recommendation to Divisional Manager for upgrading or eliminating stock.

Participate in weekly branch meetings

Ensure safety equipment is utilized on all jobs and report any non-compliance to Service Managers.

Support the branch with other duties as assigned by the Divisional Manager.

QUALIFICATIONS/ABILITIES:

Master Plumber license Holder (or Journeyman to test for MP license within 12 months of hire in role)

Proven leadership, mentorship and coaching abilities

Ability to develop a technical training curriculum (both team and individual plan)

Ability to provide excellent customer service

Ability to work cross-functionally in a mature, professional and courteous manner

Ability to solve problems and develop appropriate action plan

Ability to successfully train a technical workforce by demonstrating technical excellence and patience

Excellent interpersonal and communication skills

Excellent organizational and follow-through skills

Ability to work extended hours, weekends and holidays in line with company’s needs

Ability to be reached off-hours to support Technicians working in the field, if requiring technical assistance

WORKING CONDITIONS/PHYSICAL DEMANDS:

Ability to lift and transport up to 80 lbs.

Ability to travel in the field or to other branches.

Work is performed in the field 80% of the time.

EXPERIENCE/EDUCATION:

Master Plumber license holder required

Proven record of excellent technical expertise on all types of installations

Minimum of 3 years of field training work in the residential plumbing industry

Proven record of customer service excellence, and a result-driven approach

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Quick Apply

jobs in West Chester, OH

TECHNICAL SUPERVISOR (Plumbing Service)

Movie Theatre Staff

Intervention Specialist

Receiving Coordinator

Driver - LaRosa's Sharonville

Registered Veterinary Technician (RVT)

Arcade Attendant

Multi-Craft Maintenance Technician

Social Worker (LISW) or Clinical Counselor (LPCC), Eating Disorders Program

2024-25 OH Elementary School Teacher

Mortgage Loan Partner

General Contractor lead position

Dentist

Director of Nursing (DON)

Front Desk Supervisor

Warehouse Associate

Warehouse Associate

General Dentist DDS/DMD

1st Shift - Light Manufacturing - Shipping Receiving

Animal Caretaker

TECHNICAL SUPERVISOR (Plumbing Service) Cincinnati, OH

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