**Job Title: Customer Service Associate**
**Location:** The Epitome Cigar Lounge
**About Us:**
The Epitome Cigar Lounge is a premier destination for cigar enthusiasts, offering a curated selection of the finest cigars, a comfortable and relaxing environment, and exceptional customer service. We are looking for a dedicated and energetic Customer Service Associate to join our team and contribute to our welcoming atmosphere.
**Job Description:**
We are seeking a motivated Customer Service Associate with a passion for cigars and excellent barista skills. The ideal candidate will be responsible for providing outstanding customer service, maintaining a clean and organized store, and assisting with the sale of cigars and alcoholic beverages. Must be 21 years of age or older.
**Responsibilities:**
- Assist customers with selecting and purchasing cigars, providing knowledgeable recommendations.
- Prepare and serve a variety of beverages, including coffee and alcohol.
- Ensure a clean and inviting environment by performing regular cleaning and maintenance tasks.
- Keep the store organized and stocked, including restocking shelves and inventory management.
- Handle customer inquiries and resolve any issues in a professional and friendly manner.
- Maintain compliance with all health and safety regulations, particularly regarding the sale of alcohol.
- Stay busy with various tasks during slow periods to ensure the lounge is always presentable and well-maintained.
- Provide exceptional customer service to create a welcoming and enjoyable experience for all patrons.
**Requirements:**
- Must be 21 years of age or older.
- Previous experience in a customer service role, preferably in a retail or hospitality setting.
- Knowledge of cigars and a passion for the cigar culture.
- Barista skills and experience in preparing a variety of beverages.
- Ability to serve alcohol responsibly and in accordance with local laws and regulations.
- Strong communication and interpersonal skills.
- Ability to multitask and stay productive during slow periods.
- Attention to detail and a commitment to maintaining a clean and organized workspace.
- Flexibility to work evenings, weekends, and holidays as needed.
**How to Apply:**
If you are passionate about cigars, customer service, and creating a memorable experience for our guests, we would love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for The Epitome Cigar Lounge OR come see us at 2600 Beach Blvd Biloxi, The Edgewater Mall, next to Books a Million.
**The Epitome Cigar Lounge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
Job Type: Part-time
Pay: $10.00 per hour
Benefits:
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- Can you work Saturday & Sunday?
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Biloxi, MS 39531 (Required)
Work Location: In person