20 Best Customer Service Representative jobs in Lawndale, CA (Hiring Now!)

Customer Service Representative II, Retail Banking
HomeStreet Bank —Downey, CA
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash…
$18.61 - $25.10 an hour
5d
Full Time Customer Engagement
Confidential —North Long Beach, CA
Experience in a customer service, hospitality or retail-based environment preferred. Must be able to collaborate with a team and think on your feet.
$800 - $1,500 a week
Quick Apply
7d
Customer Service Call Center Representative
Blueprint, Inc —Torrance, CA
Experience with heavy inbound and outbound calls (no cold calling required). This position involves making inbound and outbound calls.
$20 - $23 an hour
12h
Customer Service Representative
RAMTEX INC —Los Angeles, CA
Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Customer service: 3 years (Required).
$17 - $23 an hour
Quick Apply
16h
Customer Support and Demo Representative
Property Matrix —Culver City, CA
Your passion for customer service and your ability to clearly communicate technical details are crucial to your success and will have a direct impact on our…
$50,000 - $90,000 a year
Client Support Representative
Aurora Promotions Inc —Hawthorne, CA
Communicate with customers on a regular basis and resolve routine client concerns, answer product and service questions, and assist in the order process if…
$800 - $1,200 a week
Quick Apply
4d
Japanese Bilingual Call Center Customer Support Associate
TriCom Quest —Torrance, CA
Use the in-house system to make new flight reservations or to modify existing reservations. General administrative duties: preparing reports, filing, etc. as…
$22.83 an hour
Quick Apply
3d
Employee Service Center Representative
TotalMed Medfi —Long Beach, CA
Manage all incoming HR cases, via calls, chat, and service-service requiring significant, HR Generalist knowledge and understanding a wide variety of HR…
$25.92 an hour
Quick Apply
1d
Customer Service Associate - Full Time
Confidential —Torrance, CA
Passion for people and developing genuine relationships. With both recent and upcoming expansions, we are expanding our Customer Service team to ensure…
$700 - $1,400 a week
Quick Apply
7d
Customer Representative
Opus Business Consulting —Inglewood, CA
Opus Business Consulting* is a sales and marketing firm hired by nationwide corporations to mediate between clients' professional services and their account…
$58,541 - $63,440 a year
Quick Apply
14d
CSR - Customer Service Representative/Dispatcher
OnPoint Worldwide, Inc. —Cerritos, CA
Previous experience in the limousine industry or a similar field is a plus but not required. Handle incoming reservation requests and inquiries via phone, email…
$21.50 - $23.50 an hour
Quick Apply
Client Support Representative (12AM - 9AM PT) (Full-Time)
Specialist Direct —Los Angeles, CA
High comfort level with technology and rapid adaptability to new software and tools. Conduct remote training and troubleshooting, ensuring that users navigate…
From $55,000 a year
Quick Apply
6d
Customer Service Representative - Distribution & Warehousing
Prime Freight Services —Carson, CA
Looking for a customer service representative with warehousing and distribution experience. We have a great and well experience team who will provide proper…
$18 - $21 an hour
Quick Apply
Customer Support Representative
Acara Solutions —Cerritos, CA
Responsible for providing customer service, updating customers about the repair process, and answering any questions they may have. Pay: $19-$26.50 p/hr.
$19.00 - $26.50 an hour
Quick Apply
1d
Customer Service Rep (CSR)
MGI Management —Torrance, CA
0-2 years as a Benefit Enrollment Representative, Customer Service Specialist, Business Development Associate, volunteer, or similar field.
$45,000 - $54,000 a year
Quick Apply
Customer Service Agent LAX Part Time/Chinese speakers
Matrix Aviation Services, Inc. —Los Angeles, CA
Assist passengers in regard to entry requirements, visas, residence permits, etc. Communicating with Check-in, transfer desk, and other related areas.
$23.72 - $25.23 an hour
Quick Apply
Customer Enrollment Representative
STAR ITERATIONS INC —Los Angeles, CA
We put a focus on assisting customers in underprivileged communities in receiving communication tools to stay connected and provide a sense of security.
$45,000 - $54,000 a year
Quick Apply
Pawnshop -Jewelry Sales and Customer Service - FULL TIME
5 Point Jewelry & Loan —Torrance, CA
Assist customers with pawn and sales transactions. While previous pawn experience is not required, a drive to succeed and exceptional customer service skills…
$19 - $20 an hour
Quick Apply
1d
Customer Service Representative
Jessie Lord Bakery, LLC —Torrance, CA
Three years of combined administrative experience, Sales, Customer Service, Inventory Control and/or Logistic experience, preferably in a food manufacturing…
$23 - $27 an hour
Quick Apply
6d
Customer Service Representative
DealerSync —Long Beach, CA
Most calls will be from customers in which you identify the type of assistance the customer needs (most calls will be directed to software support).
$20 - $24 an hour
Quick Apply

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Customer Service Representative II, Retail Banking

HomeStreet Bank - Downey, CA

Apply Now

Job Details

Full-time $18.61 - $25.10 an hour 5 days ago

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
401(k)
Family leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Microsoft Excel
Management
Customer service
High school diploma or GED
Cash handling
2 years
Communication skills
Banking
Employee evaluation

Full Job Description

Salary Range:

$18.61 - $25.10

(Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards.)

Posting Date:

July 10, 2024

This job will be open and accepting applications for a minimum of three days from the date it was posted.

Benefits* worth writing home about:

Medical, dental, and vision coverage for employees and their families
Life, disability and family Leave
401(k) and Roth 401(k) with employer match
Wellness program, employee assistance program, “Commute Trip Reduction” (CTR) and various employee discounts
Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work
Free employee checking account and employee home loan discounts

For eligible employees averaging 20 or more hours per week.

EO/AA Employer including Vets and Disabled.

Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our

privacy policy

Job Description Summary:

POSITION SUMMARY: This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The CSR II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to HomeStreet Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of HomeStreet products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service.

Job Details:

ESSENTIAL FUNCTIONS:

New Accounts/Sales Activities

Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services.
Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience.
Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.
Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products.
Participates in sales programs to generate new customers.
Must sell financial products and services to meet referral goals and performance evaluation/personal goals.
Maintains thorough knowledge of bank products and services.

Service Activities

Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy.
Supports branch lobby management.
Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone.
Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special.
Participates in two community events per year.

Teller Activities

Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters.
Balances cash drawer independently, maintains cash over and short record within HomeStreet’s compliance policy.
May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily.
Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation.
Effectively assist other CSRs in the completion of work assignments and balancing.

Operational Activities

Participates in branch audit functions.
Follows HomeStreet’s policies and procedures and meet regulatory requirements.
Performs all other duties as required.

QUALIFICATIONS:

Minimum of 2 years cash handling and customer service experience. Banking experience preferred.

Some experience in opening new deposit accounts preferred.

Demonstrated success in cross-selling banking services and products.

Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.

Excellent written and oral communication skills are required.

PC experience required. Word, Excel and teller/bank software preferred.

Must be a self-starter, dependable, able to work within deadlines under pressure.

Must possess good judgment, and the ability to accept responsibility and handle confidential information.

Ability to work quickly and accurately, to analyze information and make decisions.

Willingness to assume additional responsibilities/duties/projects as they arise.

High school diploma or equivalent.

Requires ability to operate teller and office equipment including computers, adding machines, telephones, typewriters, copy machines, fax machines, electronic credit card authorization terminals, and security devices.

Requires physical exertion of up to 10 pounds of force occasionally (1/3 of the time) and a negligible amount of force frequently (up to 2/3 of the time) to lift, carry, push, pull or otherwise move self or objects. Frequent (up to 2/3 of the time) sitting. Walking, standing, bending and reaching occasionally and for brief periods of time.

This Position Description may not be limited to the Functions and Requirements as outlined, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the Functions or Requirements of this position.

Area:

Customer Service (Sales)

Apply Now

Customer Service Representative jobs in Lawndale, CA

Customer Service Representative II, Retail Banking

Full Time Customer Engagement

Customer Service Call Center Representative

Customer Service Representative

Customer Support and Demo Representative

Client Support Representative

Japanese Bilingual Call Center Customer Support Associate

Employee Service Center Representative

Customer Service Associate - Full Time

Customer Representative

CSR - Customer Service Representative/Dispatcher

Client Support Representative (12AM - 9AM PT) (Full-Time)

Customer Service Representative - Distribution & Warehousing

Customer Support Representative

Customer Service Rep (CSR)

Customer Service Agent LAX Part Time/Chinese speakers

Customer Enrollment Representative

Pawnshop -Jewelry Sales and Customer Service - FULL TIME

Customer Service Representative

Customer Service Representative

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