Join the people helping people.
PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.
For people drawn to serving others through their work, Velera is a place to thrive, as we serve our credit union members best by taking care of each other first.
If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. Velera is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”
This application is the first step in seizing your moment.
This position establishes and directs efforts of the project work team and related resources as required to plan, develop, test and implement projects successfully. Assume leadership role for assigned projects and coordinate all phases of operational implementation of project deliverables. Manage most complex and top-tier client projects using established PMI project management methodologies.
Role Requirements
-
Ensure various integration elements of assigned projects are properly coordinated including project plan development, project plan execution, and overall change control; Develop highly technical, detailed project plan including all work required to successfully complete both internal and client facing projects
-
Oversee multiple credit union projects with numerous Project Managers reporting to this position for the duration of the projects managed
-
Act as the primary liaison and manage expectations of key sponsors and client executive staff related to timing, functionality, and business objectives needed to support a successful go-live.
-
Monitor, control, update and coordinate changes to existing projects while summarizing and communicating project status information producing effective reports, as appropriate
-
Assume responsibility and provide final approval for the entire project on behalf of all stakeholders; Troubleshoot project issues and escalate them to upper management if necessary
-
Ensure that project information is communicated promptly through communication planning, information distribution, performance reporting, and administrative closure
-
Direct the work of others assigned to project work teams; Analyze project tasks assignments performed by department staff members
-
Facilitate project meetings including project kick-off and specification meetings
-
Work in a consultative role with senior client management including CEO and project teams to ensure business requirements are met
-
Travel to client locations to meet and discuss specifications, assist in determining project options, and business objectives, and facilitate meeting with key client personnel including IT for network connectivity and file mapping
-
Serve as a mentor for other Operational Services staff related to project management methodologies and best practices
-
Maintain interaction with credit unions, MasterCard, VISA, and other processors, software vendors, and ATM networks to coordinate products/projects
-
Maintain a thorough understanding of the payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks
-
Perform other duties as assigned
Education:
-
Bachelor’s Degree in Systems, Business Management, or related field, or equivalent combination of education and experience required.
-
PMP certification or commitment to obtain certification within two (2) years in the role required.
-
Master’s degree preferred.
Experience:
-
Five (5) years of related experience in the payment processing industry required.
-
Seven (7) years related project management experience in systems or financial services environment required.
-
Large-scale conversion project leadership and card processing experience preferred.
Knowledge, Skills, and Abilities
-
Demonstrate behaviors based on Velera values
-
Thorough understanding of card products, support services, and processes required
-
Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills; ability to track and control activities in a fast-paced environment while managing multiple projects and tasks and multiple organizations
-
Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
-
Possess strong leadership, interpersonal, and problem-solving skills; ability to negotiate with and influence others across all organizational levels; ability to influence senior-level executives to make appropriate business decisions
-
Ability to exercise discretion and good judgment in making decisions
-
Proficiency in project management, word processing, and spreadsheet computer software applications
Pay Equity
Velera is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:
$61,700.00
to
$83,300.00
- Note: The amount shown is based on full time annual salary and would be prorated based on role.
In addition this position is eligible for an incentive plan, based on performance.
Benefits
At Velera, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.
Check out the comprehensive benefits Velera has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.
Velera offers:
Beautiful, state-of-the-art campus
Endless opportunities for advancement
Competitive wages
Generous paid time off and paid holidays
Our benefits package includes:
Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
Dental and Vision
Basic and Optional Life Insurance
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Legal Plan
Pet Insurance
Adoption Assistance Plan
Mental Health and Well-being: Employee Assistance Program (EAP)
Mental health and Well-being: Virtual mental health support and resources
Tuition Reimbursement
Wellness program
Back-up child care program
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Velera is committed to health and safety of all who enter our workplace. If this position requires you to report onsite at a Velera location, employee attentiveness and cooperation with Velera Employee Safety Workplace Protocols is critical.
Please Note: For roles with certain levels of travel and/or company car usage, Velera will require a completed Motor Vehicle Record Check, valid driver's license, and proof of insurance at time of hire and annually.
All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter.
Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster
and the "EEO is the Law" Poster Supplement
. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.
Velera is an E-Verify Employer. Review the E-Verify Poster here
(English and Spanish).
For information regarding your Right To Work, please click here
(English and Spanish poster).
As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@pscu.com
for assistance.