20 Best jobs in Providence, RI (Hiring Now!)

Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
1h
Experienced Marine Technician
Bristol Marine —Bristol, RI
The technician position is responsible for maintaining customers boats as well as troubleshooting and repairing mechanical issues.
$20 - $36 an hour
Quick Apply
Fire Sprinkler Technician
Fire Equipment Inc —Smithfield, RI
Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and…
Estimated: $51.9K - $65.7K a year
Tool Maker
Greystone —Lincoln, RI
Develop and design tools based on engineering specifications. Troubleshoot and repair tools as needed to maintain tight tolerances.
Estimated: $49.7K - $62.9K a year
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Asset Protection / Security Associate - Third Shift -Part Time-Weekends
Ocean State Job Lot —North Kingstown, RI
Verify outbound OSJL store shipments by cross-matching shipment documentation and truck seals, resolving discrepancies as appropriate, and communicating…
$18 - $20 an hour
Fire Alarm Technician
Fire Equipment Inc —Smithfield, RI
Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and…
Estimated: $53K - $67.2K a year
AUTOMOTIVE SERVICE ADVISOR (AUTOMOTIVE EXPERIENCE A MUST)
Flood Ford —East Greenwich, RI
Brand new state of the art working environment. Plenty of room and lifts for our Techs and well-lighted work areas. Rotating Saturdays only every 3rd week.
$52,000 - $100,000 a year
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Litigation Associate
Adler Pollock & Sheehan —Providence, RI
Understanding of federal and state court rules and practice. Juris doctor and must be and remain licensed and in good standing to practice law in Rhode Island.
From $100,000 a year
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Dashers - Sign Up and Start Earning
DoorDash —East Providence, RI
Receive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately. With Dasher Direct, you can also get paid the same…
Electrical Estimator
Coastline Electric Inc —Smithfield, RI
The Estimator will play a crucial role in the construction industry by providing accurate cost estimates for projects, ensuring profitability and client…
Estimated: $87.8K - $111K a year
Quick Apply
11d
Assistant Clinical Manager
Rhode Island Hospital —Providence, RI
Conducting informational staff meetings to provide a positive environment conducive to change and progress in the health care field.
Estimated: $92.4K - $117K a year
Personal Injury Paralegal
Law Offices of Ronald J Resmini, Accident & Injury Attorneys, Ltd. —Providence, RI
Perform data entry tasks accurately and efficiently. Interview clients to gather case-related information and maintain communication throughout the case.
$40,000 - $65,000 a year
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Nurse Practitioner
North Smtihfield Urgent Care —North Smithfield, RI
Current state license or eligibility for licensure as a Nurse Practitioner. Urgent Care Experience and current RI license in good standing are a must.
From $60 an hour
Quick Apply
Warehouse Worker
ERE brand LLC —Warwick, RI
Assist with warehouse management tasks, including cycle counting and inventory audits. Receive and process packages in the warehouse, ensuring accurate and…
$17.85 - $18.89 an hour
Quick Apply
4h
Aquatics Director
Old Colony YMCA —Taunton, MA
Must acquire and maintain certification with the following and within required timelines: Ellis LG & LGI, YMCA LG & LGI, YSL & YSLI, YMCA Swim Instructor and…
$45,000 - $54,000 a year
Quick Apply
Entry Level Solar Representative
Smart Green Solar —Providence, RI
Own a cell phone with data and internet access. Start your day with a team building and sales training meeting at 12 pm.
$48,165 - $64,368 a year
Quick Apply
4d
Vacation Rental Host- Summer
Summer Inc. —Providence, RI
You will coordinate repairs and preventive maintenance, develop vendor relationships and ensure a 5-star experience for our guests.
From $400 a week
Quick Apply
Culinary Assistant
Anchor Bay at East Providence —East Providence, RI
Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community, specifically current residents’ families and friends,…
Estimated: $32.9K - $41.7K a year
Quick Apply
Workers’ Compensation Attorney
Morrison Mahoney LLP —Providence, RI
Our partners are seasoned trial attorneys who are excited to share their litigation knowledge and train newer associates. 0 to 2 years of experience.
$100,000 - $110,000 a year
Quick Apply
Land Use/Litigation Attorney
Duffy & Sweeney, LTD. —Providence, RI
Coordination with development team members, clients and municipal staff regarding application submissions through the entire development process.
Estimated: $95.6K - $121K a year
Quick Apply

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Call Center Representative (remote) - Providence, RI

AAA Northeast - Providence, RI

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 1 hour ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Providence, RI

Call Center Representative (remote) - Providence, RI

Experienced Marine Technician

Fire Sprinkler Technician

Tool Maker

Asset Protection / Security Associate - Third Shift -Part Time-Weekends

Fire Alarm Technician

AUTOMOTIVE SERVICE ADVISOR (AUTOMOTIVE EXPERIENCE A MUST)

Litigation Associate

Dashers - Sign Up and Start Earning

Electrical Estimator

Assistant Clinical Manager

Personal Injury Paralegal

Nurse Practitioner

Warehouse Worker

Aquatics Director

Entry Level Solar Representative

Vacation Rental Host- Summer

Culinary Assistant

Workers’ Compensation Attorney

Land Use/Litigation Attorney

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