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Case Manager

The Core Collective at Saint Vincent Normandy, MO

Quick Apply

Job Details

Full-time $35,000 - $42,000 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Retirement plan

Qualifications

Writing skills
Social work
Microsoft Office
Databases
Administrative experience
Driver's License
Bachelor's degree
Case management
Motivational interviewing
Human Services
Computer skills
1 year
Communication skills
Child welfare

Full Job Description

Job Title: Case Manager

Reporting to: Clinical Director

Location: The Core Collective at Saint Vincent

Mission Statement: At The Core Collective, we are on a mission to make wellbeing the standard for St. Louis. We improve healthcare for families, advance socio-economic equity, and activate conscious leaders.

Guided by our core values of Wellbeing, Healing, Community, Compassion, and Trust, we are committed to creating a supportive and inclusive environment where everyone can thrive.

Position Overview:

The Case Manager reports directly to the Clinical Director. They are responsible for the delivery of wraparound case management services for the youth and their families, when applicable, that are enrolled in a variety of programs. The case manager will assess the needs of the youth and family, facilitate how these needs will be addressed, create treatment plans, coordinate care, and gauge the progress of the youth and their family. This position drives evidence-informed approaches, leads change efforts in support of The Core Collective’s continuous improvement of clinical services and programmatic efforts, while ensuring the safety to all residents and empowering them in achieving their goals.

Qualifications:

Graduate from an accredited college or university with a bachelor’s degree in human services, or closely related field.
Must be adaptable, flexible, and a strong leader with excellent interpersonal relationship and communication skills, a strong understanding of change management, and superb administrative skills.
Must have an acceptable background check and no record of child abuse.
Must be 21 years of age or older.
Must possess a valid driver's license, personal vehicle, and insurance.

Preference given to individuals with the following experience:

At least one (1) year of experience involving the delivery of case management services.
A strong sense of how to establish and maintain engagement within the community as it relates to the delivery of mental health treatment and social services.
Experience and knowledge of adolescent development, child welfare, trauma-informed clinical approaches, and working with highly vulnerable youth (homeless or at risk of homelessness, backgrounds of abuse/neglect).
Experience with supportive housing and outreach services.

Responsibilities:

Conduct assessments with youth to determine barriers, resource needs, and other factors related to case planning, acting as a broker for services and referring them to community resources when necessary.
Communicates and coordinates case management services with the clinical and supportive housing teams.
Research available transitional, educational, and associated resources that will meet the youth’s needs and links them to appropriate resources.
Cultivate a working knowledge and relationship with relevant community resources to create linkages that meet the needs of the youth.
Must employ appropriate and professional boundaries with the youth.
Teaches job preparation and independent living skills in both an individual and group setting.
Effectively able to manage and meet several deadlines simultaneously.
Maintain an attitude of professionalism, collegiality, and optimism with both staff and youth to promote the welfare and well-being of the youth.
Provide strengths-based case management and service coordination services designed to assist the youth in obtaining permanency.
Maintain accurate and timely documentation that meets legal, agency, and contractual requirements, complete with weekly and monthly reports.
Transport and accompany the youth to meetings and appointments as available and appropriate.
Conduct aftercare services for youth and families and outreach services when needed.
Attend all staff meetings, in-services, supervisions, and case conferences as directed.
Employ Motivational Interviewing skills and other evidence-based techniques with youth to achieve consensus on individualized goals.
Use effective and concise writing skills that convey the desired message.
Provide on-going monitoring and reporting of client’s progress.
Coordinate services and resources for physical and behavioral health and wellness and secure LGBTQIA+ supports within the community as needed.
Effective knowledge in the areas of mental health issues, homelessness, trauma, and substance use disorder.
Coordinate and provide access to educational and vocational training and supports.
Work effectively with all systems involved in the youth’s life including juvenile justice, schools, and law enforcement.
Must subscribe to a teamwork mentality and have the ability to build trust and confidence within the team framework.
Must have the ability to compromise when conflicting opinions exist while remaining focused on shared goals and vision.
The ability to establish effective relationships with all levels within the agency as well as with the general public and representatives of other agencies and organizations.
Perform other related duties as assigned.

Work Hours:

The case manager position will require at least one (1) shift of evening availability per week until at least 7:00 pm to meet the scheduling needs and availability of our youth and their families. The remaining shifts will be approximately 8:30 am to 5:00 pm dependent upon the specific needs of the youth and the agency. Rare weekend hours may be required depending upon program and community partnerships. This schedule will be revised as needed to meet the needs of our youth and their families.

Knowledge/Skills:

Reasoning Ability: Must have the ability to make independent decisions, manage multiple functions under stress and with changing priorities.
Must be able to compile service-related data and prepare month-end reports and other administrative duties as required to meet program and funder needs on time.
Language Skills: Should possess strong verbal communication skills to support the delivery of clear and concise messages. Ability to respond to common inquiries or complaints from youth and families, regulatory agencies, or members of the community.
Computer Skills: Strong proficiency using Microsoft Office and knowledge of databases.

Physical Demands:

While performing the duties of this job, the employee is regularly required to communicate effectively. The physical requirements of this job include sitting, standing, walking, and climbing stairs on a regular basis, lifting to 25lbs, pulling and/or pushing on occasion.

Work Environment:

The case manager will be responsible for delivering services in a number of environments including, but not limited to, at the facility, in homes, schools, in the community, and virtually.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily, as well as possess the skills and meet the demands outlined in this job description.

Employee acknowledges and understands that The Core Collective reserves the right to modify the contents of this job description or to assign alternate and additional duties and responsibilities. Nothing in this job description is intended to alter or alters the at-will nature of employees' employment at The Core Collective at St. Vincent.

Job Type: Full-time

Pay: $35,000.00 - $42,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance

Patient demographics:

Adolescents

Schedule:

8 hour shift
Monday to Friday

Application Question(s):

Are you able to attend paid (at your regular hourly rate) orientation from 8:30am to 5:pm Tuesday through Friday, prior to beginning your regular shift?
Can you describe your understanding of our mission to make wellbeing the standard for Saint Louis? How do you see yourself contributing to this mission in your role?
Can you provide an example of a time when you showed compassion in a professional setting? How will you demonstrate compassion in your interactions with the youth and your colleagues here?
What does community mean to you? How would you foster a sense of community within our organization and among the youth we serve?
Trust is crucial in our work. How do you build and maintain trust with both colleagues and the youth in your care?
Describe a situation where you helped someone through a healing process. How would you support the healing journeys of the youth in our programs?
Are you aware of your personal triggers? Can you share a strategy you use to calm yourself down when you’re feeling stressed or overwhelmed?
What does transparency mean to you in a professional context? How would you practice transparency in your role here?
How do you define accountability? Can you give an example of a time when you held yourself or someone else accountable in a work setting?
How do you like to be supervised? Can you describe the type of supervisory support that helps you perform your best?
If you had to describe a superpower you bring to this job, what would it be and why? How do you believe this superpower will benefit our organization and the youth we serve?

Experience:

Social Services Occupations: 1 year (Required)

Work Location: In person

Quick Apply

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