20 Best it technician jobs in Remote (Hiring Now!)

Customer Support Engineer -Montreal/Ottowa Canada
Oxford Instruments Plc —Remote
Promote a positive image of Oxford Instruments in all communications, whether in person, by telephone or in writing. A valid passport is required.
Estimated: $84.4K - $107K a year
Product Support Engineer
Titan Cloud Software, LLC —Remote
Bachelor's degree in computer science, math, physics, engineering, information technology or related field is required. Technical support: 2 years (Required).
$65,278.84 - $78,615.38 a year
Quick Apply
7d
Desktop Support Analyst
Helion Technologies Inc —Baltimore, MD
DSA’s on average manage 5-7 tickets in their queue and receive 16-18 calls a day. Maintains user accounts utilizing Active Directory and Microsoft 365 including…
$18.50 - $21.00 an hour
Quick Apply
Customer Support Specialist
Infopro Digital —Nashville, TN
This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction. With our solutions, decision makers make informed decisions…
Estimated: $42.7K - $54.1K a year
Quick Apply
3d
IT Helpdesk Technician
Prompt —Remote
Bachelor’s degree in Computer Science, Information Technology, or relevant field preferred. As an integral part of our organization, you will provide essential…
Estimated: $45.2K - $57.3K a year
Quick Apply
4d
Senior Developer (Premium Support)
Insurity —Remote
Actively participate and contribute to technical design discussions and decisions around designing new features. Actively participate in Daily Stand-ups.
$75,000 - $135,000 a year
Service Desk Analyst - 3rd Shift
Global Data Consultants —Chambersburg, PA
Prior experience supporting 30-40 calls regarding non-technical end users’ issues in a large corporate environment. This role can be fully remote within the US.
Estimated: $39.5K - $50K a year
Technology Support Specialist
OneVision Resources —Remote
Superb customer service skills - when someone calls for support, it’s because they have a problem. You document the issue, the steps you took to diagnose, and…
$22 - $27 an hour
Quick Apply
IT Support Technician Level 2
Aspire General Insurance —Remote
Excellent communication skills with the ability to explain technical concepts to non-technical users. Bachelor’s degree in Computer Science, Information…
$27 - $29 an hour
6d
IT Support Technician
MedBill —Remote
Responsible to the IT Services Manager, this position will provide second-level technical support of technology with Medbill and her MSP client organizations.
$40,000 - $50,000 a year
Quick Apply
Remote Support Technician/Entry Level IT Mountain Time Zone Hours
Masters Telecom —Remote
To succeed in this role, you should have a problem-solving attitude along with the ability to follow technical instructions. O A reasonable knowledge of IT.
From $15 an hour
Quick Apply
IT Support Technician - (REMOTE)
eXp Realty® —Remote
These systems include email and messaging communication, collaboration and document management, phone and networking, and specialized systems we license from…
Estimated: $49.6K - $62.9K a year
Quick Apply
Client Support Specialist - Work From Home
ClinicMind —Remote
Must own a PC with at least 8 GB of memory. Proficiency in using various communication platforms including live chat and social media.
Estimated: $44.5K - $56.4K a year
Quick Apply
IT Support Analyst
Vigilant Technologies Inc. —Remote
Has to have quick troubleshooting experience. Looking for a excellent resource with experience in MS Excel & Macros for a complicated application to debug and…
From $25 an hour
Quick Apply
4d
Helpdesk Level 1 Support
Q-Centrix —Remote
Provide technical support to a large, remote team whose success depends on the technology they use every day. The Help Desk Team is the 1st line of defense when…
$20 - $22 an hour
Quick Apply
Tier III IT Support Technician
Darkhorse Tech —Remote
Bachelor’s degree in IT or related field or equivalent experience is required; Master’s degree is preferred. Take ownership of and manage backup systems.
$67,500 - $85,000 a year
Quick Apply
10d
IT Service Desk Technician
BCD —Remote
Via phone support or case management, you will provide case resolution to users, walk users through a series of steps to determine the issue, classify the level…
Estimated: $46.9K - $59.3K a year
11d
Technical Support Engineer (Night Shift)
Symbotic —Oregon
Employee must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.
Estimated: $63.6K - $80.6K a year
Remote Tier I Help Desk Support
The Ventura Group, Inc. —Remote
Helpdesk services primarily entail reading/responding to emails, updating electronic records, answering phone calls, reviewing electronic reports, and triaging…
$36,000 - $38,000 a year
Quick Apply
19h
Service Desk Technician III (IT/MSP Company)
Ntiva, Inc. —Remote
Mentoring of front-line technicians. Understand the business impact of technical problems and solutions. Articulate and share complex technical findings to…
$64,000 - $85,000 a year
Quick Apply
10d

I want to receive the latest job alert for it technician in Remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Engineer -Montreal/Ottowa Canada

Oxford Instruments Plc - Remote

Apply Now

Job Details

Estimated: $84.4K - $107K a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Family leave
Vision insurance

Qualifications

French
Sales
Windows
Microsoft Office
3 years
Customer relationship management

Full Job Description

Oxford Instruments is searching for a Customer Support Engineer who is fluent in French and experienced with troubleshooting and repair of etch/deposition/Ion Beam tools including, vacuum systems, RF systems, HV power supplies, PLCs, to join our Plasma team. This position will be based in Montreal/Ottowa Canada, access to a major airport is required.

How we work
We’re committed to being the leading provider of high-tech products and services for the world’s most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team.

Empowering People to Make a Difference
We don’t wait for change to happen. We enable it. That’s why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future.

About the Opportunity: We have an exciting opportunity for a Customer Service Engineer (CSE) to join a team of innovative and dedicated professional. The CSE will install, train and provide ongoing maintenance of complex systems throughout the United States and establish and maintain a high degree of customer satisfaction and confidence by appropriate actions and attitude acting as an advocate for the customer.

Key Responsibilities:
Install, and ensure the operation of assigned systems and options to factory performance specifications.
Perform Basic “User Familiarization” Training at installations.
Ensure the customer is aware at all times of the correct method to obtain basic results, basic safety and system care.
Trouble shoot and repair all assigned systems to the appropriate level, ensuring that the system is returned to full operation
Perform instrument verification in accordance with departmental policies and procedures.
Ensure that costs generated by actions undertaken are controlled.
Ensure that all resources allocated e.g. vehicle, tools, test equipment are maintained in good condition.
Understand and control available resources to achieve customer satisfaction (such as Product Managers)
Communicate with customers concerning the status of repair and or safety issues arising from work on their system, in a timely manner.
Promote a positive image of Oxford Instruments in all communications, whether in person, by telephone or in writing.
Advise customers on the availability of Oxford instrumentation related options, upgrades and support contracts.
Initiate Field Service Reports for each customer visit/repair in order to document instrumental and/or customer problems and the resolution of those problems.
Submit in a timely manner all reports including but not limited to (Carfs, Installation, Service, Schedule, expenses) and information on recurring or potential problems.
Provide reports which include information, suggestions, recommendations and/or modifications to instrumentation, policies, manuals or concepts.
Work closely with local sales representatives and agents to promote future sales, while understanding and maintaining customer satisfaction.

The right canidate will meet the following criteria
Three to six years related experience and/or training; or equivalent combination of education and experience.
Experience with troubleshooting and repair of etch/deposition/Ion Beam tools including, vacuum systems, RF systems, HV power supplies, PLCs, etc. is required
The individual should work independently, is accountable for meeting their own obejectives, and is subject to a flexible work pattern which will involve travel and/or working outside normal working hours when necessary.
Excels with working within a Windows environment and familiar with Microsoft office.
A sound background in ERP systems, CRM, and Microsoft Suite of products
Ability to perform multiple tasks simultaneously and manage associated stress
Aability and willingness to travel overnight 70% of the time. 80% of work-related travel will be domestic, 20% international.
A valid passport is required.

Oxford Instruments Perks and benefits:
Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and
Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 12 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time for this position.

Oxford Instruments Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, national origin, disability or protected veteran status. EOE/M/F/D/V

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Note to recruitment agencies: Oxford Instruments does not accept agency CV’s. Please do not forward details to our jobs alias, Oxford Instruments employees or any other company location. Oxford Instruments is not responsible for any fees related to unsolicited CV’s.

Apply Now

it technician jobs in Remote

Customer Support Engineer -Montreal/Ottowa Canada

Product Support Engineer

Desktop Support Analyst

Customer Support Specialist

IT Helpdesk Technician

Senior Developer (Premium Support)

Service Desk Analyst - 3rd Shift

Technology Support Specialist

IT Support Technician Level 2

IT Support Technician

Remote Support Technician/Entry Level IT Mountain Time Zone Hours

IT Support Technician - (REMOTE)

Client Support Specialist - Work From Home

IT Support Analyst

Helpdesk Level 1 Support

Tier III IT Support Technician

IT Service Desk Technician

Technical Support Engineer (Night Shift)

Remote Tier I Help Desk Support

Service Desk Technician III (IT/MSP Company)

Job Seeker Tools

Employer Tools

Browse

Stay Connected