20 Best Registration jobs (Hiring Now!)

Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)
Northwestern Memorial Healthcare —Chicago, IL
Proficiency in computer data-entry/typing. Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone…
Quick Apply
4h
Call Center Representative
Integrated Medical Professionals PLLC —New York State
The Call Center Representative answers phones promptly and professionally, and is responsible for scheduling patient appointments, entering and updating patient…
$22 - $23 an hour
Quick Apply
6d
Medical Procedure Scheduler
MountainView Hospital —Las Vegas, NV
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and…
$17.36 - $26.05 an hour
Quick Apply
6d
Medical Procedure Scheduler
St. Mark's Hospital —Salt Lake City, UT
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and…
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6d
Patient Access Rep- Pre-Registration
Community Health Network —Indianapolis, IN
This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone…
Estimated: $40K - $50.6K a year
8h
Medical Procedure Scheduler
Sunrise Hospital —Las Vegas, NV
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and…
$17.36 - $26.05 an hour
Quick Apply
6d
Medical Procedure Scheduler
HCA Florida Kendall Hospital —Miami, FL
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and…
Quick Apply
6d
ED Registration Clerk - Fulltime 8hr - Variable Shifts
Washington Hospital —Fremont, CA
Collects necessary deposits and/or co-payments at the time of, or before, the patient is registered. Interact in a professional and courteous manner with staff…
$29.36 - $36.51 an hour
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Medical Procedure Scheduler
West Valley Medical Center —Caldwell, ID
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and…
$17.36 - $26.05 an hour
Quick Apply
6d
Medical Assistants (MAs) Needed! WFH In Health Tech! Bilingual Medical Assistants Are A Plus!
Wellacy Health —Remote
Managing inbound patient support calls and routing them to the appropriate clinical team members. Deliver high quality, compassionate services to our patients…
$18.50 - $19.50 an hour
Quick Apply
14d
Medical Procedure Scheduler
TriStar Centennial Medical Center —Nashville, TN
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and…
Quick Apply
6d
Contact Center-Pre-Registration-Work From Home
Mercy —St. Louis, MO
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required. This co-worker must have an exceptional attention to…
Estimated: $28.3K - $35.8K a year
12h
Patient Resource Representative I (Remote)
Valley Medical Center —Renton, WA
Routes calls to appropriate clinics, support services, or community resource when needed. Ability to analyze and solve complex problems that may require…
$20.29 - $33.99 an hour
Medical Procedure Scheduler
Las Palmas Medical Center —El Paso, TX
As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and…
Quick Apply
6d
Front Desk Receptionist
The Howard Center For Women's Health —Tifton, GA
Perform data entry tasks accurately and efficiently. Greet and welcome patients and visitors with a warm and friendly demeanor.
Estimated: $26K - $32.9K a year
Quick Apply
1d
Registration Services Representative
Mass General Brigham —Boston, MA
The Registration Service Representative contributes to a positive hospital experience for patients and families through courteous telephone interactions and…
Estimated: $37.7K - $47.7K a year
7d
Appointment Scheduler
Austin Gastroenterology —Georgetown, TX
Skill in handling incoming phone calls and triaging appropriately. Experience: Minimum of one year's experience preferred in a related field.
Estimated: $33.5K - $42.4K a year
Quick Apply
2h
PATIENT ACCESS REPRESENTATIVE II - SCHEDULING - REMOTE - MUST RESIDE IN TAMPA BAY AREA
Florida Orthopaedic Institute —Tampa, FL
Verify benefits through electronic eligibility system to confirm effective date of insurance coverage, PCP Information, whether referral is required, co-pay or…
Estimated: $30K - $37.9K a year
Quick Apply
8d
Registration Clerk
Sutter Health —Auburn, CA
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning,…
$25.25 - $30.78 an hour
14h
Patient Service Representative
SouthStar Urgent Care —Eunice, LA
Answer the phone in a professional manner and follow procedures for routing calls. Check-in patients at the front desk in perpetration for their appointment…
Estimated: $28.1K - $35.6K a year
Quick Apply
1d

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Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)

Northwestern Memorial Healthcare - Chicago, IL

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Job Details

Full-time 4 hours ago

Benefits

Tuition reimbursement
401(k) matching
Loan forgiveness

Qualifications

Customer service
Medical office experience
English
High school diploma or GED
Computer skills
Typing
2 years
Communication skills
Time management

Full Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
Responds to questions and concerns.
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
Maintains patient confidentiality per HIPAA regulations.
Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
Reaches out to patients to schedule an appointment as defined.
Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
Informs patients of any issues with securing the financial account for their encounter.
Completes out-of-pocket estimations as requested by patients.
Provides training and education as needed.
Manages work schedule efficiently, completing tasks and assignments on time.
Completes other duties assigned by manager.
Cross-training between various departments will take place to ensure coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Adheres to all department policies and compliance requirements.
Avoids putting patient in financial or safety risk.
Other duties as assigned.

Communication and Collaboration:

Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
Collects authorization numbers in appropriate systems as applicable.
Provides professional and constructive environment for communication across units/departments and resolves operational issues.
May attend intra/interdepartmental meetings which involve walking within NM Campus.
Communicates customer satisfaction issues to appropriate individuals.
Demonstrates teamwork by helping co-workers within and across departments.
Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
Accommodates all levels of communication ability.

Technology:

Utilizes multiple online order retrieval systems to verify or print the patients order.
Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
Understands departmental and individual quality metrics.
Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
Participates in departmental quality improvement activities.
Provides ideas and suggestions for process improvements within the department.
Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
Adjusts processes as needed to meet standards.
Uses organizational and unit/department resources efficiently.
Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
Understands that schedule may change to reflect shifting business needs.
Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

High School diploma or equivalent.
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry/typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

Additional education.
Additional language skills.
Healthcare finance and/or healthcare insurance experience.
Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Quick Apply

Registration jobs

Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)

Call Center Representative

Medical Procedure Scheduler

Medical Procedure Scheduler

Patient Access Rep- Pre-Registration

Medical Procedure Scheduler

Medical Procedure Scheduler

ED Registration Clerk - Fulltime 8hr - Variable Shifts

Medical Procedure Scheduler

Medical Assistants (MAs) Needed! WFH In Health Tech! Bilingual Medical Assistants Are A Plus!

Medical Procedure Scheduler

Contact Center-Pre-Registration-Work From Home

Patient Resource Representative I (Remote)

Medical Procedure Scheduler

Front Desk Receptionist

Registration Services Representative

Appointment Scheduler

PATIENT ACCESS REPRESENTATIVE II - SCHEDULING - REMOTE - MUST RESIDE IN TAMPA BAY AREA

Registration Clerk

Patient Service Representative

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