20 Best jobs in Galena, IL (Hiring Now!)

Front Desk Agent
Stoney Creek Inn, Galena, IL —Galena, IL
Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. 401k plan with Safe Harbor Match.
Estimated: $27.4K - $34.6K a year
Quick Apply
6d
Housekeeper
Stoney Creek Inn, Galena, IL —Galena, IL
Privacy and Security: Respect guests' privacy and maintain security by properly handling room keys and following hotel security protocols.
$14 - $15 an hour
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Registered Nurse (RN)
Dubuque Obstetrics & Gynecology —Dubuque, IA
Primary role is triaging patient phone calls, NSTs, injections, obstetric interviews, medication prior authorizations, and other duties as needed.
$24 - $29 an hour
Quick Apply
6d
Service Porter
McGrath Family of Dealerships —Dubuque, IA
The McGrath Family of Dealerships is looking for a Porter to join our team. For the last 70 years, our team has worked relentlessly to establish McGrath as…
Estimated: $26.9K - $34.1K a year
1d
Assistant Manager
Kwik Trip —Platteville, WI
This position oversees all aspects of running a retail/food location. Hiring, training, scheduling of 20-60 coworkers. Desire to help and mentor others.
$50,000 - $55,000 a year
Private Urban Christian School Music Teacher
Dubuque Dream Center —Dubuque, IA
Prior experience in teaching music to students of various ages. Assess student progress and provide feedback. Proficiency in classroom management techniques.
$47,293 - $49,501 a year
Quick Apply
4d
Pinball Machine Assembly
Spooky Pinball LLC —Benton, WI
Basic mechanical skills preferred however almost anyone can learn and we provide all training necessary. We work 7am-5pm Monday-Thursday for 40 hour week.
$15 - $18 an hour
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Certified Med Aide (CMA)
Dubuque Specialty Care —Dubuque, IA
CNA must be valid within the state of Iowa, or ability to activate. Medication Aide must be valid within the state of Iowa, or ability to activate.
Estimated: $36.6K - $46.3K a year
Quick Apply
Medical Office Biller
Dubuque Podiatry, PC —Dubuque, IA
\*\*Responsibilities:\*\* - Utilize knowledge of medical billing, coding, and collection procedures to ensure accurate billing - Review and verify medical…
$18.31 - $19.19 an hour
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Motor Coach Bus Driver
Windstar Lines, Inc. —Dubuque, IA
Motorcoach drivers arrive at the shop and perform DOT required pre-trip inspection, travel in the motorcoach to pick up your group, and then the adventure…
Up to $75,000 a year
Community Integration Coach
Hillcrest Family Services —Dubuque, IA
As a Community Integration Coach, your primary responsibilities include providing case coordination, skills teaching, counseling, crisis intervention and…
Estimated: $37.2K - $47.1K a year
Quick Apply
Production Associate
Bimbo Bakeries USA —Dubuque, IA
A Production Associate is an entry level role in our bakery and a valuable member of the production team focused on safely and consistently producing the…
From $23.11 an hour
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Route Sales Representative - Dubuque, IA
Cold Front Distribution —Dubuque, IA
Must meet all DOT drug and alcohol and medical certification requirements. Environment varies while driving a company vehicle, delivering, moving and/or lifting…
$57,000 - $60,000 a year
Quick Apply
13d
Registered Nurse
Illuminus —Dubuque, IA
401(k) Retirement Plan with matching. Registered Nurse RN at St. Dominic Villa - FT, PT or Casual on all shifts. Shift: AM, PM or NOC Shifts available.
$34.57 - $43.00 an hour
Quick Apply
Production Associate - Dubuque
Andersen Corporation —Dubuque, IA
Operate manufacturing equipment and use hand tools as required. Profit sharing will be paid out in quarterly installments to provide eligible employees with…
$20 - $22 an hour
Quick Apply
Transportation Coordinator
Ahva Living of East Dubuque —East Dubuque, IL
Provide reliable, on time transportation for our residents to appointments or shopping. Provides resolution to scheduling conflicts.
$16 an hour
Quick Apply
Registered Nurse (RN)
Edenbrook of Platteville —Platteville, WI
A Registered Nurse- RN, Nurse RN, New Grad RN, Nursing student, or a Travel Nurse/ Travel Contract RN that is looking for a permanent facility with great…
$35 - $40 an hour
Quick Apply
Outside Sales Representative
Superior Welding Supply Company —Dubuque, IA
Requirements of the Outside Sales Representative position will consist of calling on current customers as well as prospecting new accounts in the Dubuque and…
$45,000 - $52,000 a year
Quick Apply
Motorcycle Consultant
McGrath Family of Dealerships —Dubuque, IA
A valid driver's license with a motorcycle endorsement. Ability to greet people and develop relationships. Approach, greet, and offer assistance or direction to…
Estimated: $42.9K - $54.3K a year
Mgr-Sales-UC
McGrath Family of Dealerships —Dubuque, IA
Build relationships with peers and upper management - Recruit, hire, develop and retain top sales talent for the stores to include excellent staffing levels;…
Estimated: $62.9K - $79.7K a year

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Front Desk Agent

Stoney Creek Inn, Galena, IL - Galena, IL

Quick Apply

Job Details

Estimated: $27.4K - $34.6K a year 6 days ago

Benefits

Paid training
Dental insurance
401(k) matching
Flexible schedule

Qualifications

Hospitality
Customer service
High school diploma or GED
Conflict management
Organizational skills
Front desk
Cleaning
Communication skills

Full Job Description

Front Desk Agent
ACCOUNTABILITY
The Front Desk Agent plays an integral role in ensuring the smooth and efficient operations of our hospitality establishment. As a Front Desk Agent, you will be at the forefront of guest interactions, contributing to their overall experience and satisfaction. Your attention to detail, customer service skills, and ability to multitask are essential to the success of our team. The Front Desk Agent is a key ambassador of the hotel and is responsible for creating a positive first impression for guests. They play a vital role in ensuring a pleasant stay by providing exceptional customer service and assistance throughout a guest's visit.
REPORTS TO AND IS SERVED BY: The Front Office Manager, Assistant General Manager, or General Manager
ABOUT STONEY CREEK
Stoney Creek Hospitality is a midsized hospitality management company that manages twelve limited-service hotels throughout the Midwest. Founded in 1994, entrepreneur Jim Thompson began with a vision of a lodging experience that exemplified that ‘cabin by the lake’ feel with eclectic guest rooms and modern amenities throughout America’s heartland. We continue to live out his vision through our just cause: championing the success of like-minded individuals toward their personal and professional goals through passionate, genuine hospitality.

WHAT TO EXPECT
Guest Check-In and Check-Out: Greet guests warmly, process check-ins, and provide room keys. Assist with check-out procedures, including settling bills and ensuring a smooth departure experience.
Reservations: Manage room reservations, including taking bookings over the phone, online, or in person. Ensure accuracy and timely confirmation of reservations.
Customer Service: Provide outstanding customer service by addressing guest inquiries, concerns, and requests promptly and professionally. This includes providing information about hotel amenities, local attractions, and services.
Room Assignments: Assign rooms to guests, taking into consideration guest preferences and room availability. Ensure the correct room type and rate are assigned.
Payments and Billing: Handle guest payments, process credit card transactions, and maintain accurate billing records. Resolve any billing discrepancies or issues.
Key Control: Maintain control of room keys and ensure they are securely stored and issued to the correct guests.
Safety and Security: Monitor the hotel's security system and be prepared to respond to emergency situations. Follow security procedures and report any suspicious activity.
Luggage Assistance: Assist guests with their luggage, especially during check-in and check-out. Offer guidance on parking, amenities, and local services.
Concierge Services: Act as a concierge by arranging transportation, making restaurant reservations, and providing information on local events and attractions.
Front Desk Operations: Keep the front desk area organized and well-maintained. Manage a variety of administrative tasks, including filing, faxing, and email communication.
Cash Handling: Handle cash transactions, maintain a balanced cash drawer, and complete daily financial reports and receipts accurately.
Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment.
Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job.

PROUD OWNER
Excellent communication skills, both verbal and written.
Strong attention to detail and the ability to multitask in a fast-paced environment.
A welcoming and approachable demeanor, fostering positive interactions with guests.
Proficiency in using computer systems and hotel management software for reservations and guest information.
Ability to handle challenging situations with diplomacy and tact.
Flexibility in working various shifts, including weekends and holidays.
Ensures guest satisfaction exceeds brand standards in every interaction.
HELD ACCOUNTABLE TO
Guest satisfaction, brand standards, property and room preparation, preparing a welcoming environment, and cleaning and sanitization.

*
SOFT SKILLS*
CHARACTERISTICS:
Independent, assertive, self-confident, data-driven, introspective, deliberate, and organized.
CORE COMPETENCIES:
Action oriented, conflict management, decision quality, integrity and trust, customer focus, technical learning.
MINDSET:
Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.

HARD SKILLS
EDUCATION AND EXPERIENCE:
High school diploma or equivalent (additional hospitality education is a plus).
Previous experience in customer service, hospitality, or front desk roles preferred.
Proficiency in using reservation systems and hotel software.
Strong communication skills, both verbal and written.
Ability to work in shifts, including evenings, weekends, and holidays.
PHYSICAL DEMANDS: lift, carry, push, and pull up to 35+ lbs.
TRAVEL: N/A
POSITION: On-site work at the hotel property.

*
BENEFITS OF WORKING AT STONEY CREEK*

Paid Onboarding
Paid Training
401k plan with Safe Harbor Match
eligible for the first open enrollment after 90 days

Health and Dental through Wellmark Blue Cross Blue Shield and Vision through Avesis anywhere from a single to a family policy
eligible the first of the month following 60 days of employment

Paid vacation and sick leave
Flexible schedule
Paid Holidays
Hotel room discounts
Opportunities for career progression
A thriving culture that provides genuine hospitality
Join a great team of like-minded individuals who work hard and smart at the same time

Quick Apply

jobs in Galena, IL

Front Desk Agent

Housekeeper

Registered Nurse (RN)

Service Porter

Assistant Manager

Private Urban Christian School Music Teacher

Pinball Machine Assembly

Certified Med Aide (CMA)

Medical Office Biller

Motor Coach Bus Driver

Community Integration Coach

Production Associate

Route Sales Representative - Dubuque, IA

Registered Nurse

Production Associate - Dubuque

Transportation Coordinator

Registered Nurse (RN)

Outside Sales Representative

Motorcycle Consultant

Mgr-Sales-UC

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