20 Best Customer Service Representative jobs in Fort Lauderdale, FL (Hiring Now!)

Customer Service Specialist
Early Learning Coalition of Broward, Inc. —Fort Lauderdale, FL
JOB SUMMARY: *The Customer Service Specialist handles all customer calls to answer questions and resolve problems in the most satisfactory manner for all…
$18.16 an hour
Quick Apply
Customer Service Representative - Powersports and E-Bike Specialist
GritShift —Fort Lauderdale, FL
Management of all emails, calls, & text inquiries. Management of all social media messages. Facilitate customer correspondence and resolve order fulfillment…
$15 - $25 an hour
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6d
Bilingual Banking English/Spanish Banking Customer Service Representative - Onsite - North Lauderdale, FL
Teleperformance USA —North Lauderdale, FL
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Respond to requests for assistance and/or possible…
Estimated: $35K - $44.3K a year
4-40 Licensed CSR Homeowners
Checkmark Insurance —Miami, FL
Manage large amounts of incoming calls. Our insurance agency is looking for a licensed 4-40 CSR. Experience as a licensed 4-40 CSR. Expected hours: 40 per week.
Estimated: $36.5K - $46.3K a year
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Customer Service Representative
Rhino Led Inc. —Miami, FL
Accountability for own customer issues, follow ups, and enrollments. Prior experience in customer service. Ability to upsell products/services.
$41,724 - $46,541 a year
Quick Apply
12d
Experienced Veterinary Client Service Representative - Fort Lauderdale
Animal Cancer Care Clinic —Fort Lauderdale, FL
Its focus is exclusively on cancer and its full-service wellness center in Fort Lauderdale offers comprehensive care that includes medical oncology, radiation…
Estimated: $30K - $37.9K a year
Quick Apply
12d
Customer Service Representative
Infinity Management Group Inc. —Pompano Beach, FL
Be informed on the latest telecom industry developments by attending team meetings and training workshops. Helping customers enjoy the best things about their…
$700 - $1,500 a week
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11d
Personal Lines Client Service Representative (2-20 General Lines required)
InsureOne Insurance Services America LLC —Margate, FL
2-20 General Lines license. The Client Service Representative is responsible for providing exceptional customer service to policyholders of Property & Casualty…
$20 - $23 an hour
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Russian Speaking Customer Support Representative
A&D Mortgage —Hollywood, FL
Manage paperwork, including the full lifecycle of project documents and making sure everything is prepared on time *– your work matters.*.
From $20 an hour
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Customer Service Representative
PS Communications —Miami Gardens, FL
Work extensively with the customer to provide timely solutions, including order entry, order follow-up, upgrades, order adjustments, etc.
$40,000 - $47,000 a year
Quick Apply
10d
Medical Clinic Customer Service Representative (Must speak Portuguese)
ShapeUp Health Solutions —Lighthouse Point, FL
Bachelor's degree in a relevant field is preferred. The successful candidate must be fluent in both English and Portuguese, and will be responsible for…
Estimated: $37.3K - $47.3K a year
Quick Apply
Customer Service Team Member
BH IP Networks —Hollywood, FL
Answer the phone, direct calls, and screen calls as appropriate. Listen to and act on customers' complaints. The ideal candidate for this position will have an…
Estimated: $30K - $33.2K a year
Quick Apply
Customer Account Specialist
JW Plumbing Co. —Hollywood, FL
__Closing all service calls in the system when work is complete. _The Customer Service Representative provides support by executing and delivering on a range of…
$33,280 - $41,600 a year
Quick Apply
Allstate Experienced Insurance Customer Service/Sales Representative
Allstate Insurance —Cooper City, FL
Responsibilities will include answering incoming calls, processing policy changes, collecting missing documents, taking payments and helping customers with…
$35,000 - $100,000 a year
Quick Apply
Weekend Customer Support
Clowns.com Inc —Deerfield Beach, FL
Excellent computer skills and familiarity with CRM software and support tools. Leverage excellent computer skills to navigate our support systems, CRM tools,…
$19 - $22 an hour
Quick Apply
Homeowners Insurance Customer Service Representative
American Insurance Brokers —Miami, FL
_*CSR with 440 license and consistent insurance experience*__. Must be able to provide new quotes, re-quote, renewals, follow ups and develop new business.
$43,000 - $48,000 a year
Quick Apply
Client Service Specialist, Hair Color Bar - $500 Sign on Bonus!
Madison Reed Hair Color Bar —Boca Raton, FL
Based on state requirements, Cosmetology/Hairdressing license preferred or completion of minimum school hours to perform consultations, shampoo and blowout…
Estimated: $32.7K - $41.4K a year
Quick Apply
Remote Customer Service Specialist
Activus Connect —Miami, FL
_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters through inbound calls.
$17 an hour
Quick Apply
3d
Customer Service Representative
Universal Medcov Health —Fort Lauderdale, FL
We maintain a positive, high-energy office full of young, motivated, individuals For those not yet licensed, we will happily pay for and provide guidance…
$50,000 - $100,000 a year
Quick Apply
9d
Entry Level Customer Service - Training Provided
SchoolHouse Marketing —Fort Lauderdale, FL
Greet customers warmly and assist them with inquiries, requests, and concerns in a courteous manner. Process transactions accurately and efficiently using our…
$500 - $1,100 a week
Quick Apply

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Customer Service Specialist

Early Learning Coalition of Broward, Inc. Fort Lauderdale, FL

Quick Apply

Job Details

Full-time $18.16 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer service
Microsoft Office
3 years
High school diploma or GED
Driver's License
Haitian Creole
Data entry
Organizational skills
Communication skills

Full Job Description

JOB SUMMARY: The Customer Service Specialist handles all customer calls to answer questions and resolve problems in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts, and procedures. May respond to faxes and emails. Requires extensive knowledge of the organization, and/or services.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (This description reflects the major core duties and responsibility of the job; the employee is expected to perform these, and other job-related duties as may be required. Additions, deletions, or changes may be made to this description at any time without prior notice.)

· Creates a positive client experience by understanding and meeting client needs quickly, professionally, and accurately.

· Answers calls and responds to emails.

· Provides customers with general service information.

· Handles customer inquiries both telephonically and by email.

· Research required information using available resources.

· Be able to maintain confidentiality with shared information.

· Capable of handling issues and complaints and providing solution to the customers.

· Identifies and escalates priority issues.

· Updates existing customer information in database systems.

· Routes calls to appropriate resource if issue cannot be resolved at call center.

· Follow up customer calls where necessary.

· Documents all call information according to standard operating procedures.

· Completes call logs.

· Greets customers warmly and ascertains problem or reason for calling.

· Listens and responds appropriately to customer including the use of techniques to diffuse escalating situations.

· Utilizes computer technology to handle high call volumes.

· Compiles reports on overall customer satisfaction.

· Reviews client applications submitted on the OEL Family Portal by families seeking

VPK and School Readiness Services, and accurately determines their eligibility for said services.

· Handles escalated calls requiring additional assistance.

· Tracks responses to wait list funding notifications issued.

· Monitors call volume consistently and coordinates available resources to maintain optimal level of “handled calls.”

· Assists Senior Supervisor with distribution of workload, daily schedules, and completion of special projects.

COMPETENCIES:

· Patience

· Attention to detail

· Positive Comportment

· Communication Proficiency

· Ethical Conduct

· Business Acumen

· Technical Capacity

· Team Player

· Problem Solving

· Data Entry of large amounts of information accurately and quickly

SUPERVISORY RESPONSIBILITIES:

· None

WORK ENVIRONMENT:

· This position operates in a professional office environment and remotely.

· This position will be expected to work in public venues to support ELC related events.

· This role uses commonly used applications that include Microsoft Office Suite, E- mail, and current state data systems.

PHYSICAL DEMANDS:

· While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands and fingers to operate and handle keyboards and other office equipment.

· Ability to operate a motor vehicle

· Able to sit for extended periods of time

· Regularly required to walk and reach with hands and arms

· Required corrected vision and hearing to normal range

POSITION TYPE AND EXPECTED HOURS OF WORK:

· This is a full-time non-exempt position that requires the employee to adhere to ELC’s Telework Agreement.

· The work hours are typically Monday through Friday, 8:30 AM – 5:00 PM.

- This position may work nights, weekends and holidays.

- This position may regularly work longer hours.

REQUIRED EDUCATION AND EXPERIENCE:

· High school diploma or equivalent minimum.

· A minimum of three (3) years of proven experience in a customer service role.

· Experience in a call center or customer service environment handling high volume of calls.

· Data Entry experience.

ADDITIONAL REQUIREMENTS:

Background Checks

Employment in this position is contingent upon obtaining and maintaining satisfactory:

· Verification of Required Education and/or Credentials

· Level II Background Check

· Drug Screen

· Valid Florida Driver License

· Valid Automobile Insurance

· Access to Reliable Transportation

· E-Verify

· High Speed Internet Access that can be maintained daily, with at least 50Mbps when working in a secure home location.

REASONABLE ACCOMMODATION WILL BE MADE FOR OTHERWISE QUALIFIED INDIVIDUAL WITH A DISABILITY.

Job Type: Full-time

Pay: $18.16 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Work setting:

In-person

Application Question(s):

Are you open to working as late as 6pm and in person on a regular basis (as needed)?

Language:

Haitian Creole (Required)

Work Location: Hybrid remote in Fort Lauderdale, FL 33309

Quick Apply

Customer Service Representative jobs in Fort Lauderdale, FL

Customer Service Specialist

Customer Service Representative - Powersports and E-Bike Specialist

Bilingual Banking English/Spanish Banking Customer Service Representative - Onsite - North Lauderdale, FL

4-40 Licensed CSR Homeowners

Customer Service Representative

Experienced Veterinary Client Service Representative - Fort Lauderdale

Customer Service Representative

Personal Lines Client Service Representative (2-20 General Lines required)

Russian Speaking Customer Support Representative

Customer Service Representative

Medical Clinic Customer Service Representative (Must speak Portuguese)

Customer Service Team Member

Customer Account Specialist

Allstate Experienced Insurance Customer Service/Sales Representative

Weekend Customer Support

Homeowners Insurance Customer Service Representative

Client Service Specialist, Hair Color Bar - $500 Sign on Bonus!

Remote Customer Service Specialist

Customer Service Representative

Entry Level Customer Service - Training Provided

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