Are you a highly motivated and dedicated individual with a passion for working in a fast-paced, customer-driven environment? Are you tired of where you work and want to enjoy a clean, safe, professional atmosphere where you can grow and develop your skills? If so, then consider joining our team today!
The position of Automotive Service Manager is vital to our dealerships. The right employee will have working knowledge of automotive repair and at least 2 years of recent experience in the field. ASE certification and customer service skills are required. Additionally, Max Motors Dealerships takes the safety of our staff and customers seriously and all employees are expected to do the same.
Responsibilities include but are not limited to:
- Process high volumes of tasks relating to vehicle repair and maintenance management for the Dealership and customers.
- Use knowledge of Max Motors products and services to sell or provide in-depth information about available parts and service options to customers.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Interact with co-workers and customers in a kind and professional manner.
- Interact with customers and employees in resolving vehicle repair and maintenance questions and all other general related issues.
- Responsible for meeting and maintaining departmental performance indicators and team metrics.
Qualifications
- Must have automotive repair experience; additional experience as a Service Advisor is preferred.
- Must be able to deliver top notch customer service.
- Excellent verbal and written communication skills.
- Excellent organizational skills.
- Strong prioritizing and problem-solving skills.
- Ability to meet deadlines in a fast-paced environment.
- Ability to handle and complete high-volume transactions with minimal errors.
- Ability to work independently, with little direction.
- Must be a team player with a positive, winning attitude.
Who We Are
At Max Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Max Motors is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
What We Offer
- Health Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation
- Paid Company Holidays
- Paid Training
- Ongoing Professional Development
- Employee Discounts
- Family-Friendly and Inclusive Team Culture
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plans
PAID COLLEGE DEGREE:
Part of our mission at Max Motors is to be the premier quality vehicle retailer in the Midwest, providing the best opportunities for our team members. That’s why Max Motors Dealerships provides our employees, their spouses, or family members with a no-cost, no-debt college degree. Max Motors partners with Degrees@Work by Strayer University where you can earn your Associates, Bachelors, or even Masters degree online. Max Motors appreciates its employees and understands the value of education. Just some of the several different degrees available range from Business Administration, General Studies, IT, and even Accounting. The best part is, the wonderful opportunity is catered to you and your work schedule! Now you can pursue your degree while still being able to help provide for your family and graduate debt free!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $80,000.00 - $160,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Experience:
- Service Manager: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Belton, MO 64012: Relocate before starting work (Required)
Work Location: In person