524
Call Center Manager jobs
MUSC —Charleston, SC
Collaborates with leaders to establish operating procedures, enhance clinical/non-clinical workflows, increase productivity, and improve overall quality…
Estimated: $76.4K - $96.8K a year
11d
Do It Right Plumbers Inc. —Orange, CA
Performance Management: Driving our call center's success by ensuring we consistently fill our 3-day Call Board with high-quality appointments, leveraging both…
$80,000 - $96,000 a year
Quick Apply
2d
Presbyterian Healthcare Services —Albuquerque, NM
Be available to the staff to answer questions, take escalated calls, monitor queue and keep representatives aware of inbound calls, calls waiting, abandonment…
Up to $34.27 an hour
6d
Burrtec —Bakersfield, CA
Responsible for answering action item related emails in prompt manner. Hearing sufficient to understand conversations, both in person and on the telephone.
$65,000 - $105,000 a year
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5d
LOWELL COMMUNITY HEALTH CENTER —Lowell, MA
Minimum of 5 years of experience in call center management, customer service, or a related field. Bachelor's degree in business administration, Operations…
Estimated: $54K - $68.3K a year
Quick Apply
6d
Secure Bike Share Hawaii —Honolulu, HI
This role involves creating employee schedules, developing and delivering training content, auditing work quality, and managing day-to-day call center employees…
$50,000 - $60,000 a year
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11d
Fusion BPO Services —Boca Raton, FL
It is linked to high level management and clients to develop, implement and manage operational standards and strategic plans to obtain the maximum benefit,…
$60,000 - $80,000 a year
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Rocky Mountain Law Enforcement Federal Credit Union —Denver, CO
Coordinates the activities of all employees by assigning work, answering questions, solving problems, and helping with complex transactions and member relations…
$54,000 - $70,000 a year
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13d
Proper Hospitality LLC —Austin, TX
Evaluate and implement call center technologies and tools to enhance efficiency and customer experience. Bachelor’s degree in Hospitality Management, Business…
$95,000 - $125,000 a year
4d
Brio Water Technology, Inc. —Industry, CA
Proficiency in customer service software, CRM systems, and data analysis tools. Develop and implement strategies to enhance the overall customer service…
$67,000 - $100,000 a year
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Life Protect 24/7 —Norfolk, VA
Team members receive calls from diverse customers that have expressed interest in our product and service – a medical and security alert system that goes…
$52,000 a year
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Carolina Home Services Group Inc. —Myrtle Beach, SC
Manage and oversee daily operations of the call center, ensuring efficient handling of high-volume incoming calls.
$60,000 - $80,000 a year
Quick Apply
5d
Intellipro Group Inc —Boston, MA
Provides information and assistance to customers via telephone, email, letter, chat, text, and web-based forms. Supervise and coach call center Representatives.
$37 an hour
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5d
Conexon —Kansas City, MO
Implement strategies to enhance the quality of customer service and technical support while managing the scalability of operations.
Estimated: $76.1K - $96.4K a year
Quick Apply
Better Debt Solutions —Irvine, CA
Listen to live and recorded phone calls to understand agent performance and review KPI standards. Lead and manage a team of agents to ensure exceptional service…
$85,000 - $100,000 a year
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Town & Country Federal Credit Union —Scarborough, ME
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by…
Estimated: $46.5K - $58.9K a year
Quick Apply
Express Bath —Huntsville, AL
Work closely with the Director of Marketing to develop call center budgets. Refine and execute training curriculum for the call center team.
$70,000 - $100,000 a year
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Amerit Fleet Solutions —Charlotte, NC
Bachelor’s degree in business administration, management, or a related field. The successful candidate will be responsible for ensuring exceptional customer…
$85,000 - $120,000 a year
Children's Dental FunZone —West Covina, CA
Develop, implement, and monitor call center KPIs such as service levels, answer rates, call conversion, and customer satisfaction scores.
$65,000 - $85,000 a year
Quick Apply
5d
CFG Bank —Baltimore, MD
Oversee customer calls, providing accurate and satisfactory answers to queries. The Call Center Manager is responsible for overseeing operations and ensuring…
Estimated: $48.8K - $61.8K a year
Quick Apply
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