20 Best Customer Service Representative jobs in baldwin park, ca (Hiring Now!)

Customer Service Representative (Bilingual Mandarin/Chinese)
Clever Care Health Plan —Arcadia, CA
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the…
$20 - $22 an hour
Customer Service Representative
MLILY USA —Monrovia, CA
6 months experience in similar or related field. Create and maintain all customer files. Placing order for customers, ISRs and Sales Directors.
$42,000 - $47,000 a year
Quick Apply
6d
Director of Customer Service
Feit Electric —Pico Rivera, CA
Partner with stakeholder groups to design and implement a best-in-class customer self-serve digital experience, leveraging generative AI for a low-friction…
$110,000 - $130,000 a year
Quick Apply
Customer Solutions
McMaster-Carr —Santa Fe Springs, CA
This career area offers front-line involvement with fast-paced day-to-day McMaster-Carr operations. Providing value-added solutions to our customers’ unique…
$77,000 - $89,000 a year
Customer Service Representative/Call Center
Co-Pack Inc. —Hacienda Heights, CA
Duties: - Handle inbound and outbound customer calls professionally and courteously - Address customer inquiries, resolve issues, and provide accurate…
$17 - $20 an hour
Quick Apply
Phone Representative
marinelli and feldman, m.d.'s / FULLERTON UROLOGY —Fullerton, CA
Medical Office Experience: 2 years (Required). Vital Signs Experience: 1 year (Preferred). EMR Systems: 2 years (Required).
$18 - $24 an hour
Quick Apply
E-Commerce Customer Service Specialist
Helsi, LLC —Monrovia, CA
If you are passionate about customer service and have experience with various tools and platforms, we want to hear from you. Update collections once per month.
$20 - $25 an hour
Quick Apply
Customer Service Representative
Starling Freight Inc —Walnut, CA
City of industry 卡车公司招聘客服一名，需合法报税。会中、英文，简单电脑操作，回复邮件。细心、有责任心。试用期后提供健康以及牙科保险. 职位类型：全职薪资： $3,800.00至$4,500.00（每月） Ability to Commute: * Walnut, CA 91789 …
$3,800 - $4,500 a month
Quick Apply
Customer Service Rep(08128) - 14604 Ramona Blvd, Baldwin Park, CA 91706, USA
Domino's Franchise —Baldwin Park, CA
Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service.
Estimated: $31K - $39.2K a year
Quick Apply
17h
Sales/Customer Service Representative
Restaurant Products Guild, Inc. —El Monte, CA
Answers phone calls for both internal and external customers. Generate sales leads, and develop new customer accounts to expand company sales.
$18 - $23 an hour
Quick Apply
Insurance Licensed CSR - CHINESE SPEAKER A MUST (P&C License Required)
Todd Ma - Farmers Insurance —Pasadena, CA
Candidates with the following experience encouraged to apply: customer service, property and casualty insurance, life insurance, auto insurance, home insurance,…
$20 - $26 an hour
Quick Apply
Customer Service Representative
keep going group ltd —Walnut, CA
Accept customer calls, solve customers' questions and concerns about products, and assist customers to make informed purchasing decisions, provide comprehensive…
$19.20 - $19.85 an hour
Quick Apply
6d
Customer Service assistant/Samples Admin
People First Employment —Azusa, CA
We are hiring for a Customer Service assistant for a food manufacturing company in #Azusa, who will also assist with mailing out samples of products to new…
$20.00 - $21.50 an hour
Quick Apply
7d
Customer Service Representative
istaffing —Santa Fe Springs, CA
Handle outbound calls to follow up on customer inquiries or resolve issues. Proficient in data entry and computer skills. Expected hours: 40 per week.
From $17 an hour
Quick Apply
CSR - Customer Service Representative
M.C.I Foods, Inc. —Santa Fe Springs, CA
Review own work and ensure accuracy before the orders are confirmed. The MCI Customer Service Representative is responsible for order entry and invoicing of…
$22 - $24 an hour
Quick Apply
14d
Customer Service Representative
Nefful USA —Industry, CA
Resolving customer issues within a timely manner. Responding to customer inquiries by phone or email. Customer service/ marketing: 1 year (Preferred).
$18 - $20 an hour
Quick Apply
Customer Service Representative
SkillsetGroup —Irwindale, CA
This role requires proficiency in phone etiquette, upselling, multilingual abilities, and data entry skills. Join our team as a Customer Service Representative…
$20 - $21 an hour
Quick Apply
8d
Customer Service Representative
Diamond Executives Inc —La Habra, CA
Establish sustainable relationships of trust with consumers through open, welcoming, and interactive communication. College degree preferred but not necessary.
$700 - $1,200 a week
Quick Apply
8d
Client Relations Specialist
CUPS Realty —Walnut, CA
Exceptional customer service skills with genuine desire to assist customers and team members. Ensure customer satisfaction and provide professional customer…
$22 - $26 an hour
Quick Apply
Customer Service Professional for Automotive
Shock Surplus —Baldwin Park, CA
This person’s main focus would be answering high volume phones (50+/day) and directing those calls to the proper sales agent.
From $25 an hour
Quick Apply

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Customer Service Representative (Bilingual Mandarin/Chinese)

Clever Care Health Plan - Arcadia, CA

Apply Now

Job Details

Full-time $20 - $22 an hour

Benefits

Health insurance

Qualifications

Bilingual
Microsoft Word
Mandarin
Spanish
Thai
Microsoft Excel
Microsoft Outlook
Medicare
Customer service
Writing skills
Cantonese
Japanese
Microsoft Office
Vietnamese
High school diploma or GED
Korean
Bachelor's degree
Healthcare management
Chinese
Communication skills
Khmer

Full Job Description

Wage Range: $20.00/hr - $22.00/hr

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.
Other duties as assigned

(#LI-Hybrid) (See LinkedIn)

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

Apply Now

Customer Service Representative jobs in baldwin park, ca

Customer Service Representative (Bilingual Mandarin/Chinese)

Customer Service Representative

Director of Customer Service

Customer Solutions

Customer Service Representative/Call Center

Phone Representative

E-Commerce Customer Service Specialist

Customer Service Representative

Customer Service Rep(08128) - 14604 Ramona Blvd, Baldwin Park, CA 91706, USA

Sales/Customer Service Representative

Insurance Licensed CSR - CHINESE SPEAKER A MUST (P&C License Required)

Customer Service Representative

Customer Service assistant/Samples Admin

Customer Service Representative

CSR - Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Client Relations Specialist

Customer Service Professional for Automotive

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