20 Best Senior Customer Service Representative jobs (Hiring Now!)

Now Hiring -Sr. Customer Service Rep (Gloucester, MA)!!!
Americold Logistics, LLC —Gloucester, MA
Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office…
$22 an hour
Quick Apply
Customer Service Associate/ Senior Customer Service Associate
Shane Co. —San Mateo, CA
Operate as a cashier, handling transactions and assisting customers with payment plans, warranty information, and returns.
Estimated: $47.7K - $60.4K a year
Insurance Sr Customer Service Representative
Allstate Insurance —Algonquin, IL
Perform customer reviews and educate clients. The ideal candidate will have current insurance office customer service experience, and sales experience.
$43,000 - $50,000 a year
Quick Apply
Senior Customer Service Supply Chain Coordinator (CIC)
Freudenberg/FHP —Aurora, IL
*Insurance Summary (FTE 30+ hours/week): Medical *4 plan options through Blue Cross Blue Shield of Illinois (BCBS); *Dental *Low or High PPO options through…
From $25 an hour
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Senior Customer Service Representative
Schneider —Green Bay, WI
One year of customer service experience preferred. See full list of customer service benefits. Associate will be provided partial scheduled remote options after…
Quick Apply
Senior Client Services Associate
Helmstar Wealth Management —Boise, ID
Provide support to the Client Services team with answering phones, scheduling meetings, and managing calendars. Customer service: 5 years (Required).
From $60,000 a year
Quick Apply
6d
Senior Customer Service Representative
The UPS Store North Palm —North Palm Beach, FL
Process sales transactions accurately and efficiently. Assist customers with inquiries, product information, and troubleshooting.
Estimated: $30K - $35.6K a year
Quick Apply
Senior Client Support Specialist
BLACK DIAMOND PAVER STONES & LANDSCAPE —San Jose, CA
Must be willing to learn CRM and project management software to track project progress, develop schedules, and keep projects organized.
$25 - $27 an hour
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Customer Support Administrator (Senior)
Dutch Ridge Consulting Group —Boston, MA
Bluestone delivers an enterprise-level capability consisting of an integrated organization, innovation, business analysis, development, operations, engineering…
Estimated: $78K - $98.8K a year
Quick Apply
Senior Client Service Representative
Restore Hyper Wellness and Cryotherapy Center —Northville, MI
Maintain a safe, clean and secure environment for all guests and employees. Use multiple web-based platforms to communicate with leads and clients for booking.
$15 - $16 an hour
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Senior Manager, Member Engagement \ Member Services
SharedXpertise Media, LLC —Philadelphia, PA
Plan, develop, execute and track all member communications (weekly Minute, monthly Newsletter, daily social media, event/program marketing, Press Releases).
$60,000 - $75,000 a year
Quick Apply
10d
Senior Client Services Associate
Signature Financial Solutions —Tampa, FL
FL Life, Health, Variable Annuity (215) license or willingness to sit for the exam would be preferred. Ability to multitask and prioritize daily workload.
From $50,000 a year
Quick Apply
Senior Representative - Customer Service
Wesco —Denver, CO
As a Senior Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and online Teams calls/chat to provide inquiry and/or…
Estimated: $52.3K - $66.2K a year
7h
Sr Administrative Assistant (Sr Client Service Associate)- Financial Services
METRO Financial Strategies —Chelmsford, MA
Providing office support including answering telephones, processing transferring paperwork, opening accounts, estate processing, updating cost basis, and…
$60,000 - $70,000 a year
Quick Apply
Senior Customer Success Coordinator
AUX Partners —Lafayette, IN
The Customer Experience Specialist is a senior-level role which requires daily interaction via telephone, in person, and e-mail with Customers, Representatives,…
$55,000 - $60,000 a year
Quick Apply
12d
Senior Client Success Manager
Larkin Benefit Administrators —San Francisco, CA
Minimum three years of leave of absence administration or a related field in which knowledge and application of federal and state leave laws is necessary.
$90,000 - $135,000 a year
1d
Rep-Member Services Sr (100945)
Honda —Timmonsville, SC
The Senior Member Service Representative is responsible for understanding/performing/troubleshooting a broad variety of Member services such as transactions,…
$41,000 - $64,400 a year
Senior Benefits Call Center Representative
Conduent HR Services, LLC —United States
Assists junior employees by answering questions or taking escalated calls with guidance. You will manage a steady volume of incoming calls from customers while…
$36,480 - $45,600 a year
4d
Senior Operations Manager
Fleetrock, LLC —Quakertown, PA
Proficiency with computers, web based platforms, and basic analysis·. The Call Center Operations Manager will lead a team of representatives in delivering best…
From $75,000 a year
Quick Apply
7d
Senior Customer Service Representative
Meckley Services, Inc. —Chesapeake, VA
Prior experience in construction/service industry. Create, review and process invoices to clients. _*The Senior Customer Service Represenative will provide…
$21 - $27 an hour
Quick Apply
11d

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Now Hiring -Sr. Customer Service Rep (Gloucester, MA)!!!

Americold Logistics, LLC - Gloucester, MA

Quick Apply

Job Details

Full-time $22 an hour

Qualifications

Warehouse management system
Microsoft Office
High school diploma or GED
Data entry
Warehouse experience
Grocery store
Typing
2 years
Communication skills

Full Job Description

Overview:
Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food industry supply chain and to help put food on tables around the world.
Based in Atlanta, Georgia, Americold owns and operates temperature-controlled warehouses around the world. We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.
Responsibilities:Primary Responsibility:
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints. The Senior is the primary point of contact for National Accounts across multiple sites.
Essential Functions:

Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
Reports customer feedback to management.
Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.
Assures proper invoicing of accounts by verifying computer-generated invoices.
Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
Schedule loads as required.
Maintain updated reports to ensure all loads are empty and closed.
Resolve refused product, over, short and damaged (OS&D) orders.
Follow attendance policy, show up for work on time and ready to work assigned shift.
Perform other duties as required and assigned.
Senior Level—Essential Functions
oMaintains and ensures favorable contacts with customers.oCoordinates recalls, national holds, item master maintenance, reporting, etc., across multiple sites.oParticipates in training and coaching on customer service functions.oProvides coaching and directs the customer service work in applicable locations.
Qualifications:

Qualifications & Experience:

High school diploma or general education degree (GED) preferred
2- 4 years of work related experience.
Knowledge, Skills and Abilities:
Ability to work in a fast paced environment.
Ability to handle multiple tasks at the same time.
Flexibility and initiative.
Experience working with challenging customers.
Excellent communication skills.
Strong problem solving skills
Understand the specific needs and requests of customers, the nature of their product and storage and handling needs.
Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor
Knowledge of Warehouse Management Systems
Knowledge of Microsoft Office Suite.
Desktop computers.
Accurate typing and data entry skills
Physical Requirements:
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane up for business
May require a visit facility operations in temperatures at or below freezing
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Americold is an Equal Opportunity/Affirmative Action Employer.EOE/AA M/F/D/V DFW.Location: 69 Rogers St, Gloucester, MA 01931Location: 69 Rogers St, Gloucester, MA 01931

Job Type: Full-time

Pay: $22.00 per hour

Shift:

Day shift

Weekly day range:

Monday to Friday

Work setting:

In-person

Ability to Relocate:

Gloucester, MA 01931: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Senior Customer Service Representative jobs

Now Hiring -Sr. Customer Service Rep (Gloucester, MA)!!!

Customer Service Associate/ Senior Customer Service Associate

Insurance Sr Customer Service Representative

Senior Customer Service Supply Chain Coordinator (CIC)

Senior Customer Service Representative

Senior Client Services Associate

Senior Customer Service Representative

Senior Client Support Specialist

Customer Support Administrator (Senior)

Senior Client Service Representative

Senior Manager, Member Engagement \ Member Services

Senior Client Services Associate

Senior Representative - Customer Service

Sr Administrative Assistant (Sr Client Service Associate)- Financial Services

Senior Customer Success Coordinator

Senior Client Success Manager

Rep-Member Services Sr (100945)

Senior Benefits Call Center Representative

Senior Operations Manager

Senior Customer Service Representative

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