20 Best Customer Support Representative jobs (Hiring Now!)

Ambulatory - Patient Service Representative - Front Desk - Fulltime
The University of Kansas Health System —Kansas City, KS
This work may be done away from the front desk of a clinical area and could include work in a call center setting taking large volumes of patient phone calls.
Estimated: $29.6K - $37.5K a year
Environmental Customer Service Rep
Clean Harbors —Norwell, MA
Group 401K with company matching component. Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization.
Estimated: $46.2K - $58.5K a year
Customer Support Representative
MVF Company LLC —Remote
Conduct outbound calls to customers to provide support and assistance. Proficient in using customer support software and tools.
From $20 an hour
Quick Apply
Customer Service Representative
Vitalic Associates Inc —Richmond, VA
Resolve customer complaints promptly and professionally. The ideal candidate will be responsible for providing exceptional customer service and support to our…
$800 - $1,000 a week
Quick Apply
11h
Clinical Service Representative
University of Florida —Seminole, FL
The incumbent is responsible for answering all incoming calls and for the front desk clinic/patient functions. Knowledge of all phases of dental treatment.
$17.50 - $19.00 an hour
Quick Apply
6d
Customer Support Representative - Onsite Tucson, AZ
Alorica —Tucson, AZ
Maintain and update customer information as necessary. As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing…
Estimated: $30.4K - $38.5K a year
Quick Apply
13h
Client Service Representative
Portage Path Behavioral Health —Akron, OH
Ability to answer/transfer calls, courteously and professionally without error, relay verbally and/or in writing messages presented over the telephone.
Estimated: $30.3K - $38.4K a year
Quick Apply
17h
Commercial Lines Insurance- Customer Service Representative
Glenwood Insurance —Glenwood Springs, CO
A valid P&C Insurance License or the ability to obtain one within 45 days of hire (required). Perform general insurance tasks such as auto ID cards,…
$20.00 - $24.75 an hour
Quick Apply
Customer Support Rep - Call Center (Remote)
Computer Generated Solutions, Inc. —United States
Excellent typing skills (Min. 40 WPM). You have good listening skills and professional phone etiquette. Offer support and information to customers in accordance…
Estimated: $32.1K - $40.6K a year
Quick Apply
3d
CSR - Customer Service Representative
Insurance Planning, Inc. —Hays, KS
Manage incoming calls and other communications. Provide accurate, valid and complete information by using the right methods/tools.
$35,000 - $47,000 a year
Quick Apply
1d
Work at Home Customer Service Representative
STARTEK —Remote
You will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues,…
From $13 an hour
Quick Apply
Evening Customer Service Representative
Xplorie —Remote
Place outbound calls to activity providers and guests to complete activity reservations. Educate guests on how to use and book through their personal page,…
From $15 an hour
Quick Apply
3d
Bilingual Float Patient Service Representative
Carolina Health Centers, Inc. —Greenwood, SC
Answers the telephone with the standard greeting and a smile in a timely manner. This position provides daily support for the practice site including telephone…
From $16.42 an hour
Quick Apply
HVAC Technical Service Representative
Burnham Holdings Inc —Denton, NC
Answers telephone and will respond to faxes/E-Mail on questions of a technical nature. This position will advise with technical support by telephone, email,…
$69,000 - $79,000 a year
Quick Apply
Customer Service Representative
TechnoToil —Remote
Manage large amounts of incoming calls. Provide accurate, valid and complete information by using the right methods/tools. Track record of over-achieving quota.
$25 - $30 an hour
Quick Apply
23h
Customer Service Representative
TTEC —Springfield, MO
Answer incoming communications from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions…
From $18 an hour
Customer Support Representative
A Game Consulting —Milwaukee, WI
Provide product and service information to customers by answering questions and offering assistance. Keep up-to-date records of customer interactions and sales…
$45,000 - $56,000 a year
Quick Apply
1d
Customer Service Representative, Work from Home Opportunity - San Antonio TX
CVS Health —San Antonio, TX
You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better…
$17.00 - $28.45 an hour
3d
Sales and Service Representative
Allstate - Nakoa Kai Insurance Professionals —Kailua-Kona, HI
Birth new business through the art of the telephone, strategic networking, and a multitude of lead sources. Transform warm leads into thriving income streams.
$50,000 - $100,000 a year
Quick Apply
5d
Personal Lines Insurance- Customer Service Representative
Glenwood Insurance —Glenwood Springs, CO
A valid Property & Casualty Insurance license or the ability to obtain one within 45 days of hire (required). Assist in completing new and renewal applications,…
$17 - $24 an hour
Quick Apply

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Ambulatory - Patient Service Representative - Front Desk - Fulltime

The University of Kansas Health System - Kansas City, KS

Apply Now

Job Details

Full-time Estimated: $29.6K - $37.5K a year

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Clinic
High school diploma or GED
Computer skills

Full Job Description

Position Title

Ambulatory - Patient Service Representative - Front Desk - Fulltime

Bell Hospital, Indian Creek Main

Position Summary / Career Interest:

The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician’s care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily responsible for scheduling patient appointments. This work may be done away from the front desk of a clinical area and could include work in a call center setting taking large volumes of patient phone calls. The PSR Scheduler may complete MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records, assist front desk operations as needed, and helping the physician care team prepare for their daily patient appointments. This work role will also be trained to assist in front office functions of an ambulatory clinic to provide support as needed.

Responsibilities:

Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals/orders/appointment requests.
Preauthorization of clinic specific visits as needed.
Collecting copays and self-pay balances.
Point of service paperwork, acquire signatures and scan to chart.
Provide activation and support for the MyChart EMR System.
Explains facility policies and ensures patient and/or advocate understands and signs the consent and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
Complies with Medicare/Medicaid and other insurance rules and regulations. Completes MSPQ as required for admission.
Responsible for direct rooming protocol of patients in the clinics. Responsible for check in/out and phone reception as needed.
Facilitates physician to physician consultation services to community referring clinicians and non-health system clinicians.
Scheduling of activities, including patient appointments, Telehealth visits, surgeries, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers, and specialties.
Will float to centralized scheduling environment or other practices with critical staffing levels as needed and delegated by management.
Will provide phone, text and web-based support for Marketing SEM campaigns, event registration, Partners in Care members as directed by management. Responsible for daily maintenance of workspace and following environmental health cleaning guidelines.
Responsible for following Personal Protective Equipment (PPE) guidelines.
Responsible for check in/out and phone reception as needed.
Employee will receive a 30-60-90-day quality assessment. PSR will be expected to complete any necessary retraining to meet assessment scores and role guidelines.
Responsible for other duties or projects as assigned by management.
Responsible for other duties or projects as assigned by management.

JOB REQUIREMENTS

Required:

High School Diploma or equivalent.
Read and write English
Understand and speak English, ability to communicate clearly
Basic computer skills including Microsoft Excel, Word, Adobe and Office.
Customer service skills.
Ability to work well with others, maintain confidentiality and use good judgement

Preferred:

Clerical, registration and/or customer service experience within a health care setting.

Shifts available:

Patient Service Representative – Patient Reception (8-5pm)
Patient Service Representative – Patient Reception (7-4pm)
Patient Service Representative – Patient Reception (4 – 10 hr. days)

Time Type:

Job Requisition ID:

R-10488

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.

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