20 Best Customer Support Representative jobs (Hiring Now!)

Ambulatory - Patient Service Representative - Front Desk - Fulltime
The University of Kansas Health System —Kansas City, KS
This work may be done away from the front desk of a clinical area and could include work in a call center setting taking large volumes of patient phone calls.
Estimated: $29.6K - $37.5K a year
Environmental Customer Service Rep
Clean Harbors —Norwell, MA
Group 401K with company matching component. Plays an active role in promoting teamwork, ownership, premier customer service and quality within the organization.
Estimated: $46.2K - $58.5K a year
Customer Support Representative
MVF Company LLC —Remote
Conduct outbound calls to customers to provide support and assistance. Proficient in using customer support software and tools.
From $20 an hour
Quick Apply
Customer Service Representative
Vitalic Associates Inc —Richmond, VA
Resolve customer complaints promptly and professionally. The ideal candidate will be responsible for providing exceptional customer service and support to our…
$800 - $1,000 a week
Quick Apply
11h
Clinical Service Representative
University of Florida —Seminole, FL
The incumbent is responsible for answering all incoming calls and for the front desk clinic/patient functions. Knowledge of all phases of dental treatment.
$17.50 - $19.00 an hour
Quick Apply
6d
CSR - Customer Service Representative
Insurance Planning, Inc. —Hays, KS
Manage incoming calls and other communications. Provide accurate, valid and complete information by using the right methods/tools.
$35,000 - $47,000 a year
Quick Apply
1d
Customer Service Representative
TTEC —Springfield, MO
Answer incoming communications from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions…
From $18 an hour
Customer Support Representative
FINAO Management Inc —San Diego, CA
Place client orders: Take confidential payment information as well as other personal information such as address and phone number.
$700 - $1,300 a week
Quick Apply
9h
Client Service Representative
Portage Path Behavioral Health —Akron, OH
Ability to answer/transfer calls, courteously and professionally without error, relay verbally and/or in writing messages presented over the telephone.
Estimated: $30.3K - $38.4K a year
Quick Apply
17h
Customer Support Representative
A Game Consulting —Milwaukee, WI
Provide product and service information to customers by answering questions and offering assistance. Keep up-to-date records of customer interactions and sales…
$45,000 - $56,000 a year
Quick Apply
1d
Financial Customer Service Representative- Onsite
Alorica —Tucson, AZ
Maintain and update customer information as necessary. As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing…
From $17 an hour
Quick Apply
13h
Customer Service/Sales Support
Green Arrow Enterprises —Detroit, MI
Process various customer inquiries and paperwork, such as credit applications, freight quotes, custom color matches, returns, and duplicate invoice copies.
$18 - $20 an hour
Quick Apply
14h
On-Site Intuit Customer Service Representative
Foundever —Chavies, KY
At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
$15 an hour
Customer Service Representative - Onsite
Alorica —Saint Joseph, MO
Maintain and update customer information as necessary. As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing…
Up to $17 an hour
Quick Apply
13h
Customer Support Representative
Next Level Cycles SD —Miramar, CA
The Customer Support Representative is ambitious and motivated to educate customers to help increase their knowledge on our client.
$45,000 - $57,000 a year
Quick Apply
5d
Customer Service Representative
Foundever —Fort Smith, AR
All calls are inbound calls only - no cold calling. Willingness to learn and develop skills to improve your work performance. Must be at least 18 years of age.
$17 an hour
Customer Service Representative - Work From Home Illinois
CVS Health —Springfield, IL
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
$17.00 - $29.88 an hour
7d
Dental Assistant / Software Support
Open Dental Software —Salem, OR
Preferred typing speed: at least 40 words per minute. This position involves phone-based support and online training for our dental office customers around the…
From $22.50 an hour
Quick Apply
14h
Customer Support Representative
Vantage Concepts —San Jose, CA
Become familiar with competing telecommunication firms to answer potential customer questions and negotiate better sales solutions.
$42,000 - $47,000 a year
Quick Apply
14h
PART TIME Customer Service Representative
Oak Harbor Freight Lines —Boise, ID
Answer inbound calls in a professional and courteous manner, and provide customer service and order management to OHFL customers, drivers and internal sales…
$16.37 - $24.08 an hour
Quick Apply
8h

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Ambulatory - Patient Service Representative - Front Desk - Fulltime

The University of Kansas Health System - Kansas City, KS

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Job Details

Full-time Estimated: $29.6K - $37.5K a year

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Clinic
High school diploma or GED
Computer skills

Full Job Description

Position Title

Ambulatory - Patient Service Representative - Front Desk - Fulltime

Bell Hospital, Indian Creek Main

Position Summary / Career Interest:

The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician’s care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily responsible for scheduling patient appointments. This work may be done away from the front desk of a clinical area and could include work in a call center setting taking large volumes of patient phone calls. The PSR Scheduler may complete MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records, assist front desk operations as needed, and helping the physician care team prepare for their daily patient appointments. This work role will also be trained to assist in front office functions of an ambulatory clinic to provide support as needed.

Responsibilities:

Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals/orders/appointment requests.
Preauthorization of clinic specific visits as needed.
Collecting copays and self-pay balances.
Point of service paperwork, acquire signatures and scan to chart.
Provide activation and support for the MyChart EMR System.
Explains facility policies and ensures patient and/or advocate understands and signs the consent and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
Complies with Medicare/Medicaid and other insurance rules and regulations. Completes MSPQ as required for admission.
Responsible for direct rooming protocol of patients in the clinics. Responsible for check in/out and phone reception as needed.
Facilitates physician to physician consultation services to community referring clinicians and non-health system clinicians.
Scheduling of activities, including patient appointments, Telehealth visits, surgeries, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers, and specialties.
Will float to centralized scheduling environment or other practices with critical staffing levels as needed and delegated by management.
Will provide phone, text and web-based support for Marketing SEM campaigns, event registration, Partners in Care members as directed by management. Responsible for daily maintenance of workspace and following environmental health cleaning guidelines.
Responsible for following Personal Protective Equipment (PPE) guidelines.
Responsible for check in/out and phone reception as needed.
Employee will receive a 30-60-90-day quality assessment. PSR will be expected to complete any necessary retraining to meet assessment scores and role guidelines.
Responsible for other duties or projects as assigned by management.
Responsible for other duties or projects as assigned by management.

JOB REQUIREMENTS

Required:

High School Diploma or equivalent.
Read and write English
Understand and speak English, ability to communicate clearly
Basic computer skills including Microsoft Excel, Word, Adobe and Office.
Customer service skills.
Ability to work well with others, maintain confidentiality and use good judgement

Preferred:

Clerical, registration and/or customer service experience within a health care setting.

Shifts available:

Patient Service Representative – Patient Reception (8-5pm)
Patient Service Representative – Patient Reception (7-4pm)
Patient Service Representative – Patient Reception (4 – 10 hr. days)

Time Type:

Job Requisition ID:

R-10488

We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.

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