20 Best remote work from home jobs in chicago, il (Hiring Now!)

Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)
Northwestern Memorial Healthcare —Chicago, IL
Proficiency in computer data-entry/typing. Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone…
Quick Apply
2d
Remote Licensed Mental Health Counselor
Grow Therapy —Illinois
*Flexibility: *Set your schedule with no visit minimums or after hour calls. *Free, hassle-free credentialing with major insurers:* Under the Grow umbrella you…
$72 - $118 an hour
12d
Salesperson
Pioneer Millworks —Chicago, IL
Documenting calls, activities, and meetings in our CRM system. Associates degree or greater in related field, or equivalent experience within architectural…
$50,000 - $80,000 a year
Quick Apply
22h
Commercial Lines Underwriter
WAHVE —Chicago, IL
Conduct accurate and thorough risk selection with proper classification of insureds. Make critical underwriting decisions on risk acceptability, coverage…
Estimated: $69.4K - $87.9K a year
22h
Therapeutic Specialist, Chicago (South), IL
Insmed Incorporated —Chicago, IL
Maintain exceptional knowledge of: disease state, product, customer, orphan/rare and specialty drug market, competitive landscape and the broader healthcare…
$146,000 - $170,000 a year
IT Architect (Functional Architect - S4 HANA, MM, Ariba, EWM)
Shure —Niles, IL
Knowledge and integration experience handling 2 ERP systems (SAP-ECC, SAP S4), Business Intelligence, Data platform, Third party tools like ShipERP, Trade…
Estimated: $124K - $157K a year
Actuarial Analyst
WAHVE —Chicago, IL
Assist in the assessment of experience, source of earnings analysis, reserve adequacy, and forward-looking drivers to develop reserve assumptions and…
Estimated: $75.7K - $95.9K a year
5d
Licensed Therapist or Psychologist (LCPC, LCSW, or LMFT)
Grow Therapy —Illinois
*Flexibility: *Set your schedule with no visit minimums or after hour calls. *Earnings:* Up to $118/hour for therapists, $143/hour for psychologists with our…
$72 - $118 an hour
12d
Commercial Lines Account Manager
WAHVE —Chicago, IL
We have assignments available to help our _Property & Casualty independent retail broker _clients in *Commercial Lines for Account Manager or Customer Service…
Estimated: $52.7K - $66.8K a year
20h
Licensed Clinical Social Worker (LICSW, LCSW-C, LCSW)
UpLift —Illinois
Fill your book with in-network referrals while we take care of the admin--scheduling, payment, claims and more. UpLift handles new ones for you.
$75,000 - $125,000 a year
Quick Apply
3d
Compliance Associate
Terrabis —Chicago, IL
All applicants must have a valid driver's license and a reliable vehicle. As the Compliance Associate at Terrabis, you will play a crucial role in ensuring…
From $75,000 a year
Quick Apply
3d
Remote - Mental Health Therapist (LCPC, LCSW, LMFT)
Mindful Therapy Group —Illinois
Motivation to build and run an independent practice. We believe that the recipe for a sustainable private practice is when providers make more revenue, have…
$81 - $90 an hour
Quick Apply
2d
Pre-Service Scheduler I
Advocate Aurora Health —Oak Brook, IL
Ability to problem solve in a high profile and high stress area working independently to set and meet deadlines and prioritize work.
Estimated: $36.7K - $46.5K a year
2d
Director of Analytics and Actuarial Services
SolomonEdwards —Chicago, IL
Additionally, the director leads complex client projects involving the design, funding, pricing, and implementation of health and group benefit programs.
$200,000 - $230,000 a year
Quick Apply
9d
Customer Service Representative
Everlight Solar —Chicago, IL
Handle high amounts of incoming calls. Provide accurate, valid and comprehensive information by using the right methods/tools.
$30,000 - $40,000 a year
Quick Apply
1d
Technical Sales Representative, Microscopy- Chicago/upper Midwest
Oxford Instruments Plc —Chicago, IL
You will pro-actively develop, own, and execute a territory plan to maximize potential of the region and achieve sales target for confocal products and service…
Estimated: $94.8K - $120K a year
Clinical Documentation Specialist
Oak Street Health —Chicago, IL
Ability to develop, plan, and implement short and long term goals. Ease and expertise working with multiple technical systems, including Greenway, Canopy, and…
Estimated: $55K - $69.6K a year
Quick Apply
18h
Assistant Bookkeeper III
Dworkin and Maciariello —Chicago, IL
Efficiently Manage Incoming Checks & Deposits: Accurately process and record all incoming checks, ensuring timely deposits to maintain optimal cash flow.
$18 - $20 an hour
Quick Apply
18h
Licensed Clinical Psychologist
Headway —Chicago, IL
Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while…
$89 - $196 an hour
1d
Commercial Lines Account Manager
Dan Borowiak Agency —Chicago, IL
License: Property & Casualty (any state). At *Dan Borowiak Agency*, leadership and vision is the future of our independent agency and utilizing technology to…
$65,000 - $90,000 a year
1d

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Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)

Northwestern Memorial Healthcare - Chicago, IL

Quick Apply

Job Details

Full-time 2 days ago

Benefits

Tuition reimbursement
401(k) matching
Loan forgiveness

Qualifications

Customer service
Medical office experience
English
High school diploma or GED
Computer skills
Typing
2 years
Communication skills
Time management

Full Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
Responds to questions and concerns.
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
Maintains patient confidentiality per HIPAA regulations.
Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
Reaches out to patients to schedule an appointment as defined.
Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
Informs patients of any issues with securing the financial account for their encounter.
Completes out-of-pocket estimations as requested by patients.
Provides training and education as needed.
Manages work schedule efficiently, completing tasks and assignments on time.
Completes other duties assigned by manager.
Cross-training between various departments will take place to ensure coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Adheres to all department policies and compliance requirements.
Avoids putting patient in financial or safety risk.
Other duties as assigned.

Communication and Collaboration:

Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
Collects authorization numbers in appropriate systems as applicable.
Provides professional and constructive environment for communication across units/departments and resolves operational issues.
May attend intra/interdepartmental meetings which involve walking within NM Campus.
Communicates customer satisfaction issues to appropriate individuals.
Demonstrates teamwork by helping co-workers within and across departments.
Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
Accommodates all levels of communication ability.

Technology:

Utilizes multiple online order retrieval systems to verify or print the patients order.
Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
Understands departmental and individual quality metrics.
Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
Participates in departmental quality improvement activities.
Provides ideas and suggestions for process improvements within the department.
Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
Adjusts processes as needed to meet standards.
Uses organizational and unit/department resources efficiently.
Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
Understands that schedule may change to reflect shifting business needs.
Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

High School diploma or equivalent.
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry/typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

Additional education.
Additional language skills.
Healthcare finance and/or healthcare insurance experience.
Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Quick Apply

remote work from home jobs in chicago, il

Patient Access Specialist- Customer Service, Full time, Days (Remote - Must reside in IL, IN, IA, or WI)

Remote Licensed Mental Health Counselor

Salesperson

Commercial Lines Underwriter

Therapeutic Specialist, Chicago (South), IL

IT Architect (Functional Architect - S4 HANA, MM, Ariba, EWM)

Actuarial Analyst

Licensed Therapist or Psychologist (LCPC, LCSW, or LMFT)

Commercial Lines Account Manager

Licensed Clinical Social Worker (LICSW, LCSW-C, LCSW)

Compliance Associate

Remote - Mental Health Therapist (LCPC, LCSW, LMFT)

Pre-Service Scheduler I

Director of Analytics and Actuarial Services

Customer Service Representative

Technical Sales Representative, Microscopy- Chicago/upper Midwest

Clinical Documentation Specialist

Assistant Bookkeeper III

Licensed Clinical Psychologist

Commercial Lines Account Manager

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