20 Best Service Advisor jobs (Hiring Now!)

Service Advisor - 2nd Shift
Truck Centers, Inc. —Effingham, IL
OEM and vendor certification training at no cost through our state-of-the-art Training Center at our Troy & South Bend campuses to maintain your certifications…
Estimated: $46.6K - $59K a year
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Automotive Service Advisor
Central Maine Motors Auto Group —Waterville, ME
Professional attitude with the ability to develop solid customer relationships. Obtaining customer and vehicle information, listening carefully to customer…
$50,000 - $70,000 a year
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Senior Automotive Service Advisor
GREG'S TRANS INC —Missoula, MT
Greet customers and assist them with their service repair needs. Experienced ownership - same owner for 20 years. Ensure timely completion of service repairs.
$48,000 - $73,018 a year
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Automotive Service Advisor
McGee Toyota of Epping —Epping, NH
The Service Advisor is responsible for promptly greeting incoming Service guests, creating an accurate repair order for the technicians (using the customer’s…
From $23 an hour
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Service Advisor-Tomah CDJR Ford
Morries Tomah Chrysler Ford Llc —Tomah, WI
Handle telephone inquiries and return phone messages promptly. Follow up progress of each repair order during the day, contact customers by telephone regarding…
Estimated: $59K - $74.7K a year
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Technical Service Advisor HVAC - Cincy, Dayton, Columbus
2J Supply —Dayton, OH
Valid unrestricted driver’s license. Experience instructing, training or teaching in HVAC or a technical field. Answer customer calls after hours on occasion.
Estimated: $52.9K - $66.9K a year
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11d
Service Advisor-West Salem Kia
Morries West Salem K Llc —West Salem, WI
Handle telephone inquiries and return phone messages promptly. Follow up progress of each repair order during the day, contact customers by telephone regarding…
Estimated: $59K - $74.7K a year
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Service Advisor
Frontier Ford —Santa Clara, CA
Our dealership seeks an automotive service advisor who loves greeting customers, assessing customer needs and scheduling appointments for our capable service…
$5,000 - $16,000 a month
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Service Advisor
Marketplace Chevy —Stonewall, LA
5+ years service advising experience. Strong customer service skills and professionalism. If you are a top performer and consistently delivering the best…
$3,250 - $9,825 a month
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Service Advisor
TOYOTA —Chantilly, VA
Verify that the final invoice reconciles with the work performed on the repair order. Prepare a complete and accurate estimate of cost for labor and parts.
$80,000 - $160,000 a year
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Service Advisor
Rairdon Auto Group —Burien, WA
Greet guests, listen to their concerns, and identify their vehicle service needs – Strive to enhance the customer experience.
$5,500 - $12,000 a month
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11d
Automotive Service Advisor
Ciocca Automotive —Quakertown, PA
Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.
$45,000 - $70,000 a year
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Service Advisor
High Performance Connection —Spring, TX
Familiarity with tire service, brake repair, and diesel engine repair. Ability to estimate auto repair costs accurately.
$750 - $2,000 a week
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4d
Service Advisor
Tesla —Los Angeles, CA
Valid driver's license required. The ideal candidate will excel in delivering exceptional customer service and demonstrate an aptitude for developing technical…
$19.19 - $45.60 an hour
4d
Service Advisor
Mercedes-Benz of North Palm Beach —Palm Beach Gardens, FL
Must have valid driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a…
Quick Apply
4d
Service Advisor
Hill International Trucks LLC —Eighty Four, PA
Service advisers greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair…
$45,000 - $50,000 a year
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Automotive Service Advisor/Writer
All Car Shop —Kissimmee, FL
All Car Shop also has an excellent benefit package including paid holidays, paid vacation, retirement plan, and more!!
$8,000 - $12,000 a month
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Automotive Service Manager / Advisor
Christian Brothers Automotive- Maple Grove —Maple Grove, MN
Our business (Christian Brothers Automotive) is looking for an individual who has solid experience in the independent repair industry and is excellent with…
$80,000 - $100,000 a year
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Service Advisor
Girlington Garage —South Burlington, VT
Valid and clean driver’s license. Ability to handle cash transactions, high priced billing, and maintain accurate records. High school diploma or equivalent.
$56,000 - $85,000 a year
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10d
Roaming Service Advisor-Onalaska Chevrolet
Morries Onalaska Cadillac Chevrolet Llc —Onalaska, WI
Handle telephone inquiries and return phone messages promptly. Follow up progress of each repair order during the day, contact customers by telephone regarding…
Estimated: $59K - $74.7K a year
Quick Apply

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Service Advisor - 2nd Shift

Truck Centers, Inc. - Effingham, IL

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Job Details

Estimated: $46.6K - $59K a year

Benefits

Wellness program
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Prescription drug insurance

Qualifications

Microsoft Outlook
Customer service
Certification in Infection Prevention & Control
Microsoft Office
CDL
High school diploma or GED
Driver's License
Data entry
Organizational skills
Computer skills
Typing
Dealership experience
Mechanical knowledge
Time management

Full Job Description

Company Description*
About Truck Centers, Inc.*
For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.
*
Job Description*
The Service Advisor is the first line of customer engagement within our busy Service department. The Service Advisor greets in-person and remote customers, records repair needs and operating complaints, documents information, and performs a preliminary inspection of the equipment to start the assessment process. Our Service Advisors are skilled customer service pros that make all customers feel welcomed and a top priority even in a fast-paced setting that requires a calm demeanor and steady work ethic.
This position will work second shift: 1-9:30pm.
WHAT WE OFFER:

401(k) with company match
Health insurance with 3 plan options to choose from
Vision Insurance
Dental Insurance
Paid time off including paid volunteer time
Disability insurance
FSA and HSA options
Company paid Life and AD&D insurance
Maternity leave
Employee assistance program
Wellness program
Company paid uniforms
OEM and vendor certification training at no cost through our state-of-the-art Training Center at our Troy & South Bend campuses to maintain your certifications and obtain new ones
Tool insurance at no cost
Company-supplied specialty tooling

WHAT YOU'LL DO:

Greet customers upon arrival to our Service department and render assistance.
Create repair orders and schedule appointments using Dealer Management System, tablet devices, and other provided resources to thoroughly document customer complaints, repair type, and customer information.
Interview drivers to clarify complaint(s), conduct initial vehicle inspection, reiterate issues, and confirm all topics of concern for the RO.
Confirm account payment status, recalls, vehicle repair history, and warranty coverage.
Maintain open communication with customers to throughout the repair process.
Create sublet purchase orders for towing charges.
Obtain initial approvals to begin the repair assessment process and notify Service Dispatcher that the vehicle is ready for assessment.
Inform customers of dealership amenities and arrange for shuttling of waiting customers with Dispatch team.
Collaborate with Dispatch department to pickup and deliver vehicles for Service work when requested.
Monitor customer satisfaction reports and take proactive action to address opportunities for improvement to maintain a high level of customer satisfaction with TCI, our products, and services.
Possess positive customer service skills to effectively communicate the scope of repairs performed, answer questions with a solutions-focused attitude, and guide them through our Service workflow process.

Qualifications*
What We're Looking For:*

Must be able to pass a pre-employment background check, physical, and drug screen.
High School Diploma or GED
Valid Driver's License with ability to meet insurance requirements is required; CDL preferred
Minimum of 1 year mechanical, trucking, or dealer service experience; 2+ years preferred
Knowledge of Service department operations, trucks, and truck parts
Mechanical aptitude or truck repair experience is highly preferred
Demonstrated customer service and interpersonal communications skills, even in times of stress
Strong organization and time management skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
Knowledge of computer operations, tablets, data entry, and MS Office with 30wpm typing capability; Procede software experience is a plus
Candidates with Freightliner dealership experience and/or CIC Level I or II training are strongly encouraged to apply

Additional Information_
Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status._
We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. In additional to multiple comprehensive healthcare packages including medical, dental, vision, and prescription coverage, we offer a flexible spending accounts for healthcare costs or dependent care, company paid life insurance, voluntary life insurance, disability insurance, AD&D coverage, 401(k) retirement plan with company match, health and wellness incentive programs, training and career development opportunities, alternative work arrangements, volunteer time off, tiered PTO system, service awards, competitive salary, uniforms, technician tool insurance, and a family-first, team environment.

Quick Apply

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