20 Best Customer Service Representative jobs in Glendale, AZ (Hiring Now!)

Customer Service Claims Representative
USAA —Phoenix, AZ
May require acquisition and maintenance of insurance adjuster license within 90 days. Effectively operate in a fast-paced, high-volume, contact center…
Senior Client Service Representative
Wilde Wealth Management Group —Scottsdale, AZ
Assist with other office functions such as mailings, call campaigns, answering phones, greeting clients, filing, maintaining break areas, ordering supplies, and…
From $70,000 a year
Quick Apply
HVAC Customer Service Representative
CDL Mechanical LLC —Glendale, AZ
\*\*Duties:\*\* - Answer incoming customer calls and emails promptly and professionally - Resolve customer inquiries and complaints in a timely manner - Provide…
$16 - $18 an hour
Quick Apply
Biliangual Customer Service Representative/ Sales support
Grand Avenue Produce —Peoria, AZ
Perform data entry tasks accurately and in a timely manner to update customer information. Handle incoming customer inquiries via phone, email, and chat with…
From $20 an hour
Quick Apply
8d
Member Services Representative - Tier I
GAC Media LLC —Scottsdale, AZ
Manage large amounts of inbound calls, chats, and emails from Great American Pure Flix members in a timely manner. Responding to emails: 5-10%.
$17.50 - $19.00 an hour
Quick Apply
Customer Service Representative/Call Center
Sexton Pest Control —Scottsdale, AZ
Answering inbound calls for new & existing customers. Completing outbound calls as it relates to billing, scheduling and quality assurance follow up.
$18 - $20 an hour
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13d
Customer Service Representative
Cenergy International —Glendale, AZ
_Must have a valid driver’s license and current state required minimum vehicle insurance coverage to drive onto Client and Company property._.
$30 - $40 an hour
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2d
Customer Service Representative
Moxie Pest Control —Tempe, AZ
Answering inbound customer service calls for existing customers. Completing outbound calls in regards to billing, scheduling, and quality assurance follow up.
$17 - $19 an hour
Quick Apply
Client Service Representative
Wilde Wealth Management Group —Scottsdale, AZ
Assist with other office functions such as mailings, call campaigns, answering phones, greeting clients, filing, maintaining break areas, ordering supplies, and…
$40,000 - $70,000 a year
Quick Apply
Customer Retention Representative
Moxie Pest Control —Tempe, AZ
Inbound and outbound calls, emails, and text to existing customers. Assisting customers looking to make changes to their service agreement.
$21 - $22 an hour
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Associate Client Service Representative
Mosaic Financial Associates / Wilde Wealth Management Group —Tempe, AZ
Assist with other office functions such as mailings, call campaigns, answering phones, greeting clients, filing, maintaining break areas, ordering supplies, and…
$20 - $23 an hour
Quick Apply
HVAC CSR - Customer Service Representative
North Valley Mechanical —Phoenix, AZ
Perform data entry tasks to update customer information in the system. Proficient in data entry and computer systems.
Estimated: $33.6K - $42.6K a year
Quick Apply
Communication Center Operator
ARIZONA VETERAN SECURITY LLC —Glendale, AZ
1 year experience as a licensed unarmed security officer. Work in a calm, polite and professional manner. We give preference to Veterans and their families;…
$17 an hour
Quick Apply
Customer Service Representative
Total Seal Piston Rings —Phoenix, AZ
You will be responsible for helping customers get the answers they need by either providing them information (non technical) or connecting them with a technical…
$20 - $25 an hour
Quick Apply
Retail Sales/Customer Service
Next LVL Marketing Inc. —Phoenix, AZ
Develop and implement effective customer acquisition strategies to meet growth targets. Collaborate with cross-functional teams to optimize campaigns and…
$17 - $21 an hour
Quick Apply
Business Support Coordinator
US Money Reserve —Phoenix, AZ
Answer and manage incoming calls and emails. Keep up with sales’ pace as Business Support is the department to support the sales effort by confirming orders…
$22 - $24 an hour
Quick Apply
Bilingual Customer Service Representative
PLANNED DEVELOPMENT SERVICES —Glendale, AZ
Answer heavy volume of incoming calls. Work on a variety of administrative tasks in between phone calls, such as, open and sort incoming mail, scan documents,…
$17 - $20 an hour
Quick Apply
Client Service Representative
Arizona 5G Leaders —Tempe, AZ
Collaborate with fellow executives and clients to establish objectives, required deliverables, and develop customer acquisition strategies with those metrics in…
$800 - $1,000 a week
Quick Apply
Customer Service Representative/Motor Vehicle Services
GG&D Motor Vehicle Services —Phoenix, AZ
Requirements: high school diploma or GED, 21 years or older, legally able to work in the U.S., Spanish & English required, driver’s license record in good…
$18 - $23 an hour
Quick Apply
Customer Service Representative
Budget Brothers Termite & Pest —Phoenix, AZ
You will be taking calls from our customers and scheduling services. You can provide great customer service on the phone.
$18 - $20 an hour
Quick Apply

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Customer Service Claims Representative

USAA - Phoenix, AZ

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Job Details

Benefits

Paid training
Continuing education credits
Health insurance
Dental insurance
Paid time off
Adoption assistance
Vision insurance
Life insurance

Qualifications

Management
Customer service
Military
High school diploma or GED
Communication skills
Under 1 year
Time management

Full Job Description

Why USAA? Let’s do something that really matters.

We have an important mission: serving the members of the military community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We’re looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!

It is all about learning and growing.

Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After completion of training and six months of working in the position, you’ll have the opportunity to work in office three days a week. Relocation assistance is not available for this position.

The Opportunity
We are currently seeking dedicated professionals to work in our Phoenix office for future customer service claims opportunities in 2024 . We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply.

Work schedules will vary and may include some nights and weekends . The range for the work schedules could fall anywhere between 7:00 am to 8:30 PM local time. Schedules will be assigned based on business needs.

Regularly scheduled shift hours after 6 p.m. local time during the week and/or on the weekend will be eligible for shift premium pay .

As a Customer Service Claims Representative you will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all auto OR property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:
Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.
Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.
Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.
Resolve status inquiries and, when appropriate, route to handling adjuster.
Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.
Apply strong time management skills by closely adhering to assigned work schedule.
Embrace continuous improvement and development through coaching and collaboration with manager and team members.
Use strong call management skills by assisting members within a timely manner and limiting non-productive time.
May assign or initiate emergency services when required on specific claims.
Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.
Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
High School Diploma or GED
Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.
Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.
Ability to prioritize and multi-task while navigating through multiple business applications.
Successful completion of a job-related assessment is required.
May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees)

What sets you apart:
US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The hiring range for this position is: $43,750 to $45,750 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Customer Service Representative jobs in Glendale, AZ

Customer Service Claims Representative

Senior Client Service Representative

HVAC Customer Service Representative

Biliangual Customer Service Representative/ Sales support

Member Services Representative - Tier I

Customer Service Representative/Call Center

Customer Service Representative

Customer Service Representative

Client Service Representative

Customer Retention Representative

Associate Client Service Representative

HVAC CSR - Customer Service Representative

Communication Center Operator

Customer Service Representative

Retail Sales/Customer Service

Business Support Coordinator

Bilingual Customer Service Representative

Client Service Representative

Customer Service Representative/Motor Vehicle Services

Customer Service Representative

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