20 Best Solutions Manager jobs (Hiring Now!)

Retail Training Specialist - Steelville
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Lumio —Midland, TX
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Packer
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Inventory Control Manager
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11d
Service Center Manager
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Estimated: $52K - $65.9K a year

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Retail Training Specialist - Steelville

Wallis Companies - Steelville, MO

Quick Apply

Job Details

Estimated: $43.2K - $54.7K a year 5 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Customer service
Project coordination
English
Microsoft Office
Driver's License
Supervising experience
Bachelor's degree
Cleaning
Communication skills
Adult education
Time management

Full Job Description

SUMMARY

The Retail Training Specialist is responsible for delivering hands-on new hire training at one of our Retail Training Stores for team members in our On the Run and Dirt Cheap convenience store locations. Our hands-on training, delivered by the Retail Training Specialist, drives consistency, standardization and accountability for new hire performance. The Retail Training Specialist schedules, manages, and administers established programs designed to drive behaviors consistent with our training manual as well as our Wallis Core Values.

RESPONSIBILITIES BY COMPETENCY: (* denotes an essential function of the position)

Business Results Orientation

RESPONSIBILITIES:

Work alongside entry-level team members in convenience store environment to deliver hands-on new hire training in compliance with the training manual, standards, and expectations
Administer candidate skill and behavior assessments according to company procedure, and document results in HRIS
Administer pre-employment drug tests and ensure strict compliance with company standards
Prepare weekly, monthly, and quarterly reports as required
Determine department supply needs for hiring and training materials; collaborate with Store Manager to order products and maintain supplies
Manage training content; deliver on updates to content as applicable
Think critically, identify and share process improvements to enhance effectiveness of Retail education
Cross-train, expand skills sets and competencies of new hires
Serve as a member of the new employee onboarding team in order to fully immerse new hire in the culture of Wallis
Facilitate new hire Orientation sessions and other in-person classes as needed
Solve practical problems and deal with variables in situations
Work with management to identify performance gaps and help identify and develop solutions to improve individual and team performance
Participate in company events, both internal and in the community
Work an irregular schedule including some evenings and weekends
Perform other duties not listed as required

Communication

Strong communication, presentation, written communication and interpersonal skills

Provide feedback documentation to management upon completion of the new hire training audit for each new employee

Attend scheduled meetings with Store Trainer peers to discuss ideas and continuous improvement opportunities

Keep supervisor informed of current tasks and any problems or discrepancies

Customer Service Orientation

Evaluate results of training efforts and integrate that information into feedback for the stores

Develop skills and behaviors consistent with the Brand Promise

Present a positive image of Wallis Companies at every step of the hiring process and beyond

Developing Talent

Assess employee performance in response to training, provide feedback, observe and document performance while in the learning environment

Maintain professional and technical knowledge by attending internal and external education seminars, workshops, reviewing professional publications

Attend company training classes to further knowledge of the company’s goals

Identify learning styles, incorporate how to address different learning styles in training to stores who will conduct the new hire training

Complete safety training as required

Technical Expertise

Leverage HRIS systems and learning management systems

Ensure that standardized training guides are followed as they are designed; no deviation from the plan

Apply adult learning methodology in the development of the training program and content leveraging web-based training, presentations to engage learners

Collaborate with team to analyze, design, develop, implement and evaluate new hire manuals, aides and other training documents

Demonstrate skills in the areas of project coordination, multi-tasking, prioritization of demands, group discussion, training, facilitation, decision making, communication and time management

A high degree of proficiency in videoconferencing platforms such as Zoom and Teams along with the Microsoft Office suite of applications such as Word, PowerPoint, Excel and Outlook

Develop and maintain knowledge of store equipment and SOPs to insure subject matter expertise

SUPERVISORY RESPONSIBILITIES

This position has no direct reports.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(* denotes an essential qualification of the position)

Education: *Required: Bachelor Degree or equivalent education and retail experience.

Preferred: Specialized training in Retail environment, Bachelor degree in Instructional Design, Learning and Development, Adult Education and/or 2-3 years front line retail experience.

Experience: Facilitation of training and meetings with various levels of leadership; coaching for performance improvement; deliver training to drive key metrics. Ability to adapt and present new curriculum to achieve desired learning objectives. Retail experience strongly preferred.

Language Skills: *Ability to read, write, speak, and understand English in a manner that is

sufficient for effective communication with groups of managers, clients, customers and the general public.

(may be representative but not all-inclusive of those commonly associated with the position)

Skills and Abilities: *Ability to communicate in a professional and effective manner *Ability to follow procedures closely and pay attention to detail. *Ability to maintain friendly, helpful demeanor with customers. *Organizational and multi-tasking skills. Strong customer service mentality.

Technology, Tools,

And Equipment: *Computer, *Microsoft Office, *Excel,*copier/printer/fax, PowerPoint other office related equipment as necessary; HRIS, retail/kitchen/cleaning equipment including POS, lottery terminal, ovens, cleaning chemicals and PPE experience strongly preferred

Certificates, Licenses

and/or Registrations: Driver’s license, MVR in compliance with company standards

INDRTS

Quick Apply

Solutions Manager jobs

Retail Training Specialist - Steelville

Contracts Manager – Part Time

Warehouse Manager

Architectural Manager

Dispatcher - Sun. Thru Sat. (Tue. & Wed. Off) Work From Home in Utah

Remote Sales Caller - Full-Time - Afternoon/Evening Hours

Quality Assurance Manager

Associate Accounts Receivable Representative

Entry Level Account Manager

Claim Manager Assistant I

Regional Sales Manager

Plant Manager

Solar Sales Manager

Packer

Seasonal Guest Experience Agent

Service Manager

Construction Contract/Billing Manager

Inventory Control Manager

Junior Amazon Brand Manager

Service Center Manager

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