20 Best jobs in Remote (Hiring Now!)

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Customer Support Associate
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Collections Analyst

J.S. Held - Jericho, NY

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Job Details

Full-time $20 - $35 an hour 6 days ago

Benefits

Commuter assistance
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Dynamics 365
Analysis skills
Organizational skills
Business
Communication skills
Negotiation

Full Job Description

The Company

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high-stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The Team and Job Summary

We are seeking a Collections Analyst to join our Finance team. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the team, whose responsibilities extend beyond those of a traditional collection professional. The ideal person for this role will need to not only have a strong grasp of accounts receivable and collections processes but also be flexible and a strategic thinker able to take on a variety of tasks.

Job Responsibilities

Collecting overdue funds from clients, which may involve the use of collection methods and techniques, and legal claims.

Stratifying collection activities to maximize cash receipts and issuing dunning letters to overdue accounts.

Regularly review client accounts to identify overdue payments.

Using skip tracing techniques to locate clients and contact them regarding overdue accounts to determine reasons for non-payment.

Negotiating payment arrangements and issuing payment commitment letters, and in some cases, repossessing merchandise when payment is unlikely.

Maintaining accurate records about customer payment status.

Required Qualifications

Collections experience with a track record of settling debts effectively.

Experience and proficiency in Word, PowerPoint, and Excel.

Must be detail-oriented and capable of working independently as well as part of a regional team.

Ability to commute to the office at least twice a week.

Negotiation Skills: This person must be well-versed in settling differences and reaching agreements beneficial to all parties involved.

Critical Thinking: The candidate must be able to think clearly and rationally, understanding the logical connection between ideas. This includes analyzing and solving problems by deducing consequences from known information.

Accurate and detailed account reconciliation skills.

Strong verbal and written communication skills are necessary to interact with customers and internal stakeholders effectively.

Attention to detail is vital for ensuring that all financial transactions and customer interactions are recorded correctly.

This position requires strong communication skills, both verbal and written, as well as proficiency in using various office software like Microsoft Excel and Word. It’s a role that demands a high level of organization, negotiation skills, and the ability to handle potentially stressful interactions with professionalism and tact.

Preferred Qualifications

Experience working in collections with clients in the insurance industry.

Microsoft D365 experience

Associate’s degree in business.

Physical and Mental Job Qualifications

Prolonged periods sitting at a desk and working on a computer.

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

Our flexible work environment allows employees to work remotely, when needed
Flexible Time Off policy
Medical, Dental, and Vision Insurance
401k Match
Commuter Benefit

A reasonable estimate of the salary range for this role is $20.00 per hour - $35.00 per hour. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld.com and include “Applicant Accommodation” within the subject line with your request and contact information.

#LI-DS1

#HP-123

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jobs in Remote

Collections Analyst

Customer Service/Sales Representative

Teller, Select

Administrative Assistant

Retired and Need Income? Telemarketer Wanted - Work from Home - Set Your Own Hours

Administrative Assistant

Client Advocate

Luxury Travel Advisor (In-House)

Scheduling Coordinator

Administrative Assistant

Account Manager / Concierge Representative

Social Security Expert - Claims Specialist / Technical Expert

Customer Support Associate

Commercial Real Estate Mortgage Broker ( 80% Commissions )

Administrative Assistant

Client Success Manager

Scopist (1099)

Appointment Setter (Sales)

Hospice Medi-Cal Billing Support Coordinator

Remote Door Knockers Needed ASAP!

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